Loading manuals...

TCL Roku TV Manual


TCL Roku TV Manual Image

TCL Roku TV

TCL Roku TV

Register and protect your purchase

TEXT TO REGISTER
Text a photo of the camera icon to 71403
Or register online at www.register.tcl.com
Need help? Visit photoregister.com/help or text HELP to 71403

Add a TCL Protection Plan when you register your product and be covered from life’s mishaps

Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we won’t let anything get in the way of your viewing pleasure.

DO NOT RETURN TO STORE

WE ARE READY TO HELP contact us first with any questions

TCL SUPPORT: support.tcl.com/us
1-877-300-8837

TAKE CARE WHEN REMOVING THE TV

Important Information

CAUTION/ATTENTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN. RISQUE DE CHOC ELECTRIQUE. NE PAS OUVRIR.

Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.

This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.

This symbol indicates that this product incorporates double insulation between hazardous main voltage and user accessible parts. When servicing, use only identical replacement parts.

This symbol indicates important instructions accompanying the product.

WARNING
To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. This product should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on the apparatus.

WARNING
The TV is unstable if it is not properly attached to the base or mounted to the wall. Please follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety.

Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like. Refer to the identification/rating label located on the back panel of your product for its proper operating voltage.
Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical.
Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place the TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will be blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this product, maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from to the TV. Refer to the Important Safety Instructions on the next page. The Power button on this TV and your remote control puts the TV into a very low-power standby mode need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to TV in a manner that allows you to disconnect the power cord when desired.

Product Registration
Please register your TCL TV purchase on-line at www.tcl.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.

Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8 inches away from the human body.

Input
Antenna/Cable
Composite Video
HDMI
Signal Compatibility
480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats)
480i
480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz

For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.

Model No.______________________
Serial No.__________________
Purchase Date____________________
Dealer/Address/Phone_________________________

Important Safety Instructions

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  10. WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
  11. WARNING: The mains plug is used as disconnect device, the disconnect device shall remain readily operable.
  12. When not in use and during movement, please take care of the power cord set, e.g. tie up the power cord set with cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power cord set. When put into use again, please make sure the power cord set being not damaged. If any damages found, please look for the service person to replace the power cord set specified by the manufacturer or have the same characteristics as the original one.
  13. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  14. Unplug this apparatus during lightning storms or when unused for long periods of time.
  15. Only use attachments/accessories specified by the manufacturer.
  16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
  18. For safe operation of the apparatus, observe these installation requirements: Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal.
  19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code, Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. See following example:

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit di errant from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003. 4-series, include models (S431/S433/S435) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Supplier Name: TTE Technology, Inc. (dba TCL North America) Supplier Address: 1860 Compton Ave, Corona, CA 92881, USA Supplier phone number and internet contact information: 1-877-300-8837 support.tcl.com/us

Battery Caution & Disposal Information

  1. For best results, use alkaline type batteries.
  2. Install only new batteries of the same type in your product.
  3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
  4. Do not mix old and new batteries.
  5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  6. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  7. Do not dispose of batteries in fire.
  8. Batteries should be recycled or disposed of as per state and local guidelines.

ELECTRONICS RECYCLING INFORMATION FOR CONSUMERS
TCL strives to provide a high level of service to our customers and in the communities we serve, and recommends that consumers always look for a recycling or reuse alternative to throwing away televisions and other electronics. We encourage customers to recycle end-of-life electronic devices using one of the many convenient methods available today. In many states TCL has programs in place to enable consumers to www.tcl.com .

What’s in the box

What you need

For additional support , please see User Manual at: support.tcl.com/us
Key things to know: A paid subscription or other payments may be required for some streaming channels. Channel availability subject to change and varies by country.

Step 1

Set up your TV

Ready for the step-by-step? You’re only minutes away from TV bliss! Remove your TV from the box Be careful, it’s heavy!
To use the stand
(A) To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.
(B) Put the column of the stands into the TV, align the stands with the screw holes located on the TV. Secure the stands to the TV with four (4) screws. Note: Make sure the installation direction of the stand is the same as illustrated.

To mount on a wall

If you are mounting your TV to the wall, don’t attach the stands.

The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally and 200mm vertically. Follow the instructions that come with the wall mount. Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid causing damage.

Warning:

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
– Using cabinets or stands recommended by the manufacturer of the television set.
– Only using furniture that can safely support the television set.
– Ensuring the television set is not overhanging the edge of the supporting furniture.
– Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
– Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
– Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should be applied.

Step 2

Power up

In this step, we’ll make sure all systems are GO!

Power your TV remote by inserting the included batteries.
Connect your power cable to the TV, then plug it in to the wall outlet.
Connect other devices by referencing port label and descriptions on the bottom of page 7.

Insert batteries in the correct polarity as indicated in the battery compartment.

Power Tip! Always replace depleted batteries with two same brand-new batteries from the same manufacturer. Never use damaged batteries. If your remote gets warm/hot during use, discontinue use and contact customer support immediately at support.tcl.com/us

Step 3

Grab your remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

Here’re some buttons you should know about.

(A) POWER Turn TV on and off
(B) BACK Return to previous screen
(C) HOME Return to Roku Home screen
(D) VOLUME Raise and lower volume
(E) INSTANT REPLAY Replay the last few seconds of streaming video
(F) OPTIONS View more options
(G) RWD SCAN Rewind streaming video, scroll left one page at a time
(H) FWD SCAN Fast forward streaming video, scroll right one page at a time

Tip! The button gives you easy access to picture settings, display options, and more. Try it on every screen!

Step 4

Get to know your TV

(A) STATUS LIGHT Glows when the TV is in standby. IR RECEIVER Receives signal from the TV remote.
(B) POWER and OPTIONS BUTTON Press once to open the menu. Press and hold to turn o the TV.
(C) POWER PORT Connect your TV to the power source with the included power cable.

(D) RESET BUTTON Press once to restart your TV. Press and hold for factory reset, and careful, you will lose all your settings!
(E) USB PORT Connect a USB device to access photos, music and movies.
(F) ETHERNET Connect an Ethernet cable to your home Internet router or switch.
(G) HDMI PORT Highest quality audio/video connection. Connect cable box, Blu-ray player, gaming console, or other devices to your TV using HDMI cables.
(H) HDMI ARC PORT Connect HDMI ARC (audio return channel) capable audio devices like sound bars or AV receivers.
(I) ANTENNA/CABLE IN Connect an outdoor VHF/ UHF antenna or Cable TV feed.
(J) AV IN adapter AV Input (analog audio/video). The AV Input can be used to connect older devices that use analog audio/video outputs. Compatible adapter (not included) connects to the RCA cable (video – yellow and audio – white and red) that you normally use to connect to that device.
(K) HEADPHONE OUT Connect headphones or other external speakers.
(L) OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital audio system.

Step 5

Complete guided setup and activation

It’s the final stretch–hurray!
Let’s Connect
Your TV will automatically detect wireless networks in your area. Have your network name and password handy and follow the easy on-screen instructions.

Your Roku account: Activate your TCL Roku TV using your computer, smartphone, or tablet to link to a Roku account. You need a Roku account to activate your TV and access entertainment across thousands of streaming channels.

IMPORTANT: Roku doesn’t charge for activation support – beware of scams. Roku accounts are free and while a valid credit card number is not required to create a Roku account, saving your credit card information makes renting, purchasing, and subscribing to entertainment from the Roku Channel Store fast and convenient. Once connected to your account, your TV will automatically update with the latest software, and you can start streaming immediately. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

And setup is done…congratulations!
Continue using the remote to personalize your Home screen and channel line-up, stream movies, and so much more. If you have an antenna or cable connected, just click the tuner tile to watch broadcast TV channels. The fun has just begun!

WE ARE READY TO HELP
contact us first with any questions

TCL SUPPORT: support.tcl.com/us
1-877-300-8837

Viewing 4K Ultra HD Content

4K Spotlight Channel
The Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution from streaming services such as Netflix, Prime Video, VUDU, and more. Key things to know: A paid subscription or other payments may be required for some channels. Channel availability subject to change and varies by country. 4K content will not be available on all channels.

Next Generation 4K HDR Devices
With HDMI inputs supporting the latest HDMI standards, connect next-gen game systems, Ultra HD blurry players and more to enjoy highest-quality 4K high dynamic range sources.

Upscale 1080p HD to 4K Ultra HD
Enjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL Creative Pro upscaling.

Connecting brings out your TV’s full potential!

Access thousands of streaming channels*.

Make any night a movie night
Access more than 500,000 movies and TV episodes across major streaming services like Netflix, Hulu, Google Play, VUDU, and more. Choose from free, rental, and subscription services.*

Stream sports on the big screen
Choose from over 140 sports channels like Watch ESPN, FOX Sports GO, NBA, NFL, MLB.TV, WWE Network, CBS Sports, and more.

Explore your passions
In addition to popular streaming channels like HBO NOW, Showtime, PBS Kids and ESPN, your TCL Roku TV also offers hundreds of streaming channels to fuel your passions – including fitness, cooking, religion, outdoors, international programming, and much more.

Enjoy tons of free channels and free trials
Your TCL Roku TV has hundreds of popular free channels like The CW, The Roku Channel and more. Plus free trials** to popular subscription services like HBO NOW, Showtime, Netflix and Hulu.

*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.

Easy Voice Control

Find movie titles, launch or change channels, even switch inputs, using the voice control feature available through the Roku mobile app (iOS or Android mobile device required), or with compatible third-party voice assistant devices and voice-enabled remote controls that can be purchased separately. This feature works with both Alexa and Google Assistant and will require a free Roku account to set up.

Google Assistant
You can use Google Assistant-enabled devices to search and control playback of content, and the ability to switch inputs and change channels, if there is an Over-The-Air antenna connected.
NOTE: Netflix is currently not supported when using Google Assistant on TCL Roku TVs. Below is the list of Netflix-related restrictions:

  • Netflix cannot be launched by voice using Google Assistant.
  • Voice commands are not supported while on the Netflix channel.
  • Netflix results will not appear when searching using Google Assistant.

To use the Google Assistant to search and control your TCL Roku TV, you need to link your Roku account to your Google account using the Google Home mobile app on your iOS or Android device. Here are the step-by-step instructions:

  1. Launch the Google Home mobile app.
  2. Tap the Add button.
  3. Tap “Set up device.”
  4. Select “Have something already set up?”
  5. Search and select “Roku” from the list.
  6. When prompted, sign in to your Roku account.
  7. Select the Roku device you wish to control with the Google Assistant.
    NOTE: If multiple Roku devices are linked to your Roku account, you can only select one Roku device to control with the Google Assistant.
  8. Select a location for your Roku device.

Amazon Alexa
You can use Amazon devices, or the Amazon and Alexa Apps to search and control playback of content, and once connected.

NOTE:

  • The Roku skill for Amazon Alexa is currently only supported in the United States.
  • Using your voice to launch Netflix or access Netflix content is not currently supported when using the Roku skill for Amazon Alexa.
  • The Roku skill for Amazon Alexa does not support all Roku voice capabilities.

To use Alexa to search and control your TCL Roku TV, you need to link your Roku account to your Alexa account using the following steps:

  1. From your mobile device, launch the Alexa Mobile app.
  2. Tap or select “Menu” followed by “Skills & Games”.
  3. Search for “Roku” in the search bar.
  4. Find and select “Roku” from the list.
  5. Tap or select “Enable Skill”.
  6. When prompted, sign in to your Roku account.
  7. Select the Roku device you wish to control with Alexa. Note: If multiple Roku devices are linked to your Roku account, you can only select one Roku device to control with Alexa.
  8. Close your Roku account.
  9. The Alexa app will look for your Roku device on the Device Discovery screen. Make sure your TCL Roku. TV is powered on otherwise the Alexa app will NOT find/see it.
  10. When prompted select the TCL Roku TV you would like to control with Alexa.
  11. Select the Alexa device you would like to control your TCL Roku TV.
  12. Proceed to the home control tab of the Alexa app. (The house icon with controls on the bottom right).
  13. Tap on the existing group you wish to add your Roku device to or create a new group by tapping on the add button on the top right corner.
  14. Tap on the Roku device and ensure the Enabled switch is turned on.

TCL North America Limited Warranty

All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
• One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:

  • Six (6) months from date of purchase for parts and labor for commercial use.
  • Commercial use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or other commercial purposes including rental purposes.

What we will do:

  • At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your television, or (2) replace your television with a new or refurbished / remanufactured equivalent value product. The decision to repair or replace will be made solely by TCL North America. See “How to get service”.

How to get service:

  • Call 1-877-300-8837.
  • Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number information can be found on the back of your unit.
  • A representative will troubleshoot your problem over the telephone. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based upon the TCL North America Limited Warranty Statement. At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion of TCL North America, television screen sizes 44” or larger will either be repaired at an Authorized TCL Service Center or repaired in-home.
  • If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North America will pay for return shipping.
  • Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service.
  • PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.

What your warranty does not cover:

  • Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be obtained from your Authorized Dealer).
  • Installation and related adjustments, or damage resulting from installation.
  • Damage resulting from non-approved installation methods.
  • Signal reception problems not caused by your unit.
  • Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty installation, or power line surges.
  • Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
  • A television that has been modified or incorporated into other products.
  • A unit purchased or serviced outside the USA.
  • A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with faults.
  • Acts of nature or God, such as but not limited to earthquake or lightning damage.
  • Special, incidental or consequential damages.

Product Registration:
Please register your TCL TV purchase on-line at www.tcl.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.

TCL North America Limited Warranty

LIMITATION OF WARRANTY

  • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCL.COM TO VIEW THE MOST
    CURRENT VERSION.

How State Law relates to this warranty:

  • Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
  • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

If you purchased your unit outside the United States or seek warranty coverage outside the United States:
This warranty does not apply. Contact your dealer for warranty information.

Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole responsibility of the purchaser.

Broadcasting and Operating Environment

Troubleshooting

Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.

4K Picture Quality

  • 4K picture quality is largely dependent on the source. Make sure your source content is 4K.
  • To stream 4K, we recommend a broadband speed of 25Mbps for optimum viewing.
  • For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using “High-Speed HDMI cables.”

Cannot connect to wireless network (WIFI)

  • Select the correct wireless network name and verify the password entered (case sensitive).
  • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
  • Reboot the router by disconnecting the power for more than 2 minutes and reconnect.

My picture is too small (black bars on the side)

  • Play your movie/video and press the (*) asterisk button.
  • Select Picture Size, select the picture size of your preference.

How to install the Remote Control Mobile App
The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad.

  • Download the Roku app to your phone or tablet through Google Play or iTunes.
  • Simply search for “Roku App” and choose the Roku app by Roku Inc.
  • Follow the onscreen prompts and you’re on your way!

Problems connecting my cable/satellite box or antenna through a coax cable

  • For best performance, use the HDMI connection. If not available, then:
  • Make sure the cable connections to the TV and your device are securely fastened.
  • Select cable/satellite box or antenna TV input.
  • Select “start finding channels” and follow the on-screen instructions to perform a full channel scan.

How do I turn the Text-to-Speech (TTS) audio guide on or off?

  • Press “*” key on the remote controller four times to
    Or
  1. Select “Settings” at home screen
  2. Select “Accessibility”
  3. Select “Audio Guide” and turn it on or off

* https://support.tcl.com/common-questions/01how-to-enable-and-disable-text-to-speech-onmy-tcl-roku-tv?from_search=51298332

What is the remote code for programming my Universal or Cable/Satellite box remote control

Time Warner / Spectrum 387, 1566, 268
Don’t see your provider listed, visit https://support.tcl.com/usremote-codes

Need more help?
support.tcl.com/us
1-877-300-8837

STUNNING SOUND. MADE SIMPLE.
Complete your home theater with a TCL Sound Bar.

Offering a truly immersive home theater experience, TCL Alto Sound Bars provide stunning sound and simple setup. Available features including Dolby Atoms surround sound and exclusive RAY·DANZ technology for a wider soundstage deliver premium sound. With Roku TV Ready, you’ll enjoy smooth setup, easy access to sound settings, and compatibility with your TCL Roku TV remote.
Learn more at TCL.com or visit your favorite retailer.

TCL • Roku TV

Copyright © 2020 by Roku, Inc. and TCL. All rights reserved. Roku, Roku TV, and the Roku logo are trademarks or registered trademarks of Roku, Inc. TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners. TTE Technology, Inc. (dba TCL North America) 1860 Compton Ave, Corona, CA 92881, USA To read the End User License Agreement (for Roku TV), visit: www.tcl.com/us/en/roku-tv/eula

Part No: 70-F8MS22-QSG1E

Download Resources

  • TCL TCL Roku TV [pdf] User Manual TCL, Roku TV, S431, S433, S435
  • Read more: https://manuals.plus/tcl/tcl-roku-tv-manual#ixzz7dfmIdGhl

FAQ’S

Is a TCL Roku TV a smart TV?

With a simple home screen, easy-to-use remote and automatic software updates, Roku TV is a smart TV that’s simple to use and easy to love.

What is the difference between the TCL Roku TV and other Smart TVs?

The TCL Roku TV is the only Smart TV that has a dedicated Roku TV remote. It’s also the only Smart TV that has a free app that turns your phone or tablet into a remote.

Can I use my own router with my TCL Roku TV?

Yes, you can use any router with your TCL Roku TV as long as it supports 802.11n and 802.11g wireless standards and it is compatible with your ISP service. If you need help finding a compatible router, please contact us at 1-877-300-8837 or visit www.tclrokuTVsupport.com.

How do I reset my TCL Roku TV?

To reset your TCL Roku TV, press and hold the POWER button on your remote for at least 10 seconds, until the power indicator light turns off and then turns back on again (this may take up to 20 seconds). This will reset all settings back to factory default settings except for any customized channel settings and any other customized settings you’ve made (like picture settings).

Whats the difference between a smart TV and Roku TV?

Smart TVs enable cord-cutters to stream movies and TV shows without connecting their TV set to a separate streaming device. Roku TV is a form of smart TV that uses technology from streaming media manufacturer Roku. Both are useful for users looking to watch live TV, stream on-demand movies and shows, and more.

Do you need Internet for TCL Roku TV?

In order to enjoy your TCL Roku TV’s streaming capabilities, it must be connected to the Internet. This can be done via WiFi (available on all TCL Roku TVs) or by using an Ethernet Cable (only applicable for TCL Roku 4K TVs).

What’s better Android TV or Roku?

Roku TV helped our streaming experts to hail Android TV as the better option to consider. While the affordable Roku TV featured more channels and apps, its accessible interface, voice command, and gaming compatibility proved that it’s versatile enough to satisfy your content streaming needs.

How do I set up my TCL Roku TV?

When your TV says, “Quickly set up your TV with your Android phone?” use your remote to choose Continue or Yes.
On your Android phone, open the pre-installed Google app.
Type or say “set up my device.”
Follow the instructions on your phone until you see a code.
On your phone, tap the name of your TV when it shows up.

How does the TCL Roku TV work?

More than 200,000 movies and TV episodes to choose from the super simple remote puts you in control and lets you jump instantly to your favorite streaming channels.

How do I know if my Roku needs to be replaced?

Go to your Roku’s Home screen and select SETTINGS > SYSTEM > ABOUT > OK. The model number will be listed at the top. If need be, you can cross check the model number with this list.

Is Netflix free on Roku?

You can download the Netflix app for free, but you need a Netflix subscription to stream its content. Netflix has multiple plans starting at $9.99 per month, and you can cancel or upgrade at any time. It does not cost more money to have Netflix on Roku.

What causes Roku to stop working?

It could be a problem with your apps or software settings, but it could also be a hardware issue if something is disconnected. Before trying any of these more complex solutions, try restarting your Roku first. Then, unplug it from power and wait a few seconds before powering it on again.

TCL Roku TV
www://tcl.com/



More Manuals From TCL