Waterproof
Waterproof for daily use (sweating, rain, washing face, showering, having a bath, etc, but not for swimming underwater*)
Please note that the phone’s Bluetooth signal can not be transmitted underwater.
Warning
1. Never dismantle or refit the product to avoid malfunction or fire hazards.
2. Keep away from corrosive liquids to avoid damage to the product.
3. Keep away from extreme ambient temperatures below-10~C or above 60~C.
4. Keep away from children and pets.
5. Never touch the earphone with sharp objects, otherwise, it will easily cause scratches.
6. Don’t use the product in thunderstorm weather to avoid malfunction or electric shock.
7. If it has not been used for more than a month, please charge and maintain it in time to ensure that it is safe.
8. Since the Bluetooth signal cannot be transmitted underwater, swimming, and diving will cause the signal to disconnect or intermittent.
Note: If your problem is not answered above, please contact us via email, we will respond within 24 hours.
Email:
This product has a built-in lithium battery. Do not expose the product to strong sunlight, fire or throw it into the fire to avoid explosion. TOZO T12 Waterproof .
FAQs
Why are the earbuds are not charging?
Please make sure the earbuds are fully charged before using.
Why are the earbuds can’t pair with my phone?
Please make sure your phone is in the range of 10 meters and you have selected the correct device name to pair.
Why the earbuds can’t connect with each other?
Please make sure both earbuds are in pairing mode, and try to connect again. If still not working, please reset them by holding down both MFB for 5 seconds till red lights on, then press MFB twice quickly till red and blue light blinking simultaneously, and then click MFB twice quickly again till purple light blinking. Then try to connect again.
Why the sound quality is poor?
Please keep distance between your phone and earbuds when playing music or talking on phone. And please try to use lower volume level.
Can you shower with the TOZO T12?
You can wear these earbuds in the shower without any issues. You can even take them out swimming.
Do the TOZO T12 have noise cancellation?
TOZO T12 Pro Wireless Earbuds Bluetooth Headphones with Qualcomm QCC3040 4 Mics CVC 8.0 Call Noise Cancelling and aptX Stereo Headset 2500mAh Wireless Charging Case IPX8 Waterproof Earphones Black.
Does TOZO T12 have a microphone?
The TOZO T12 are a decently versatile pair of truly wireless earbuds that won’t break the bank. They’re well-built, very stable, and have a good noise isolation performance. Unfortunately, they don’t last that long on a single charge, their integrated mic is sub-par, and their deep in-ear fit may not suit everyone.
How do you turn off TOZO T12 earbuds?
Pick up two earbuds from charging case, then holding both earbuds button for 5 seconds till red lights on to turn off earbuds.
Does TOZO earbuds have an app?
TOZO app allows you to easily manage your phone and provides unique functions for your earbuds. Customize & optimize your own listening experience!
How do I know when my TOZO earbuds are charged?
You will see a red light on the earbuds when they are charging (they can charge independently of one another btw) and the outside battery indicator will stay on as long as one of the earbuds is charging. Both lights will go off once the charge is finished.
Do TOZO earbuds turn off automatically?
They remain on if you simply take them out of your ear. When you take them out and place them in the charging case, they turn off and begin charging.
Why are my wireless headphones flashing red and blue?
They are in pairing or discovery mode. This means your headphones are looking for another Bluetooth device to connect with. Sometimes, headphones in pairing mode are trying but failing to connect with another device. They’re running into an error during pairing, so they blink red and blue to let you know.
TOZO T12 Waterproof Wireless Earbuds
www://tozostore.com/