RCA DCM425 Digital Cable Modem
Modem InformationCable Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection Cox recommends a DOCSIS 3.0 16×4 or higher modem What does this mean? |
Highest Service LevelStarter |
Front View
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After the cable modem successfully registers on the network, the Cable Link and Internet indicators illuminate continuously to indicate that the cable modem is online and fully operational. | |
Back View
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The RCA DCM425 has the following ports available on the back of the modem.
The RESET button is for maintenance purposes only. |
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MAC Address
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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
By pressing the Internet On / Off button, it will put the modem in standby mode. In standby mode, the Cable Activity LED will be off, and the connection to the internet will be lost.
| Modem Light | Status | Problem |
|---|---|---|
| INTERNET ON / OFF* (Power) |
Solid Green | None. |
| Off | No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch. | |
| PC Link | Solid Green | None. |
| Flashing | None. Transmitting data. | |
| Off | Unable to detect computer connection. Verify Ethernet/USB cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. | |
| Cable-Link | Solid Green | None. |
| Flashing green | Looking for cable connection. Verify all cable connections and try resetting the modem. | |
| Off | No cable connection. Verify all cable connections and try resetting the modem. | |
| Activity | Blinking | None. Transmitting or receiving data. |
| Off | None. No data being transferred. | |
| Message | Off | None. |
