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Aukey Earbuds EP-T21 Manual and Pairing Instructions


If you own the Aukey Earbuds EP-T21 then you may need to get your hands on the original instructions manual. This is a digital version of the document and contains information such as controlling the music using the buttons, charging and pairing using Bluetooth.

Aukey Earbuds EP-T21 Manual and Pairing Instructions Image

Manufactured by Aukey

(all Aukey manuals)


Aukey logo

Aukey TWS EP-T21 Earbuds Manual and Pairing

Aukey Earbuds EP-T21 photo

FCC ID: RDR-IN1933
Aukey Technology Co., Ltd.
www.aukey.com | [email protected]
Building P07, South China City Electronics Trading Center,
Longgang District, Shenzhen, Guangdong, 518111, China

Safety logos

Thank you for purchasing the AUKEY EP-T21 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

  • True Wireless Earbuds
  • Charging Case
  • Three Pairs of Ear-Tips (S/M/L)
  • Micro-USB Cable
  • Quick Start Guide
  • User Manual
  • Warranty Card

Product Diagram

Visual diagram of earbuds

Specifications

Specifications table

Charging

Fully charge the charging case before first use. To charge, connect the case to a USB charger or charging port with the included Micro-USB cable. When the LED charging indicator turns off, the case is fully charged. Charging takes around 2 hours, and after being fully charged, the case can fully charge the earbuds 7 times. The earbuds should be stored in the case when not in use. When the earbuds are charging in the case (with the case itself not charging), the LED indicators on the earbuds will turn solid red. When the indicators turn green for 1 minute and then turn off, the earbuds are fully charged.

Charging cable layout

Turning On / Off

Turning on and off instructions

Bluetooth Pairing

Starting with the earbuds in the case:

  1. Take the left and right earbuds out of the case. They will turn on automatically and connect with each other within 5 seconds
  2. After the earbuds have connected successfully, the LED indicators on the earbuds will flash green and red. This indicates they are ready to pair
  3. Turn on the pairing function on the device you want to pair with the earbuds
  4. From the list of available devices, find and select “AUKEY EP-T21”
  5. If a code or PIN is required for pairing, enter “0000”

Regular Use After Pairing

Once the earbuds are successfully paired with your device, they can be switched on and off as follows:

  • Take the earbuds out from the charging case and they will turn on automatically
  • To power off, put the earbuds back into the charging case and they will begin charging

Using the Left/Right Earbud Only

Starting with the earbuds in the case:

  1. Take the left/right earbud out
  2. Turn on the pairing function on the device you want to pair with the earbud
  3. From the list of available devices, find and select “AUKEY EP-T21”

Notes

  • When you turn on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found
  • To clear the pairing list, remove both earbuds from the charging case, tap and hold the touch-sensitive panel on both earbuds for 10 seconds
  • In pairing mode, the earbuds will automatically turn off after 5 minutes if no devices are paired
  • If one of the earbuds has no sound output, put both earbuds back into the charging case and take them out again
  • The maximum wireless operating range is 10m (33ft). If you exceed this range, the earbuds will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 5 minutes. The earbuds will automatically reconnect to the last paired device. To connect with other devices, refer to the previous pairing steps

Streaming Audio

Once paired, you can wirelessly stream audio from your device to the earbuds. Music will automatically pause when you receive an incoming phone call and resume once the call has ended.

Controls

Controls table

LED Status Indicators

  • Keep away from liquids and extreme heat
  • Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

*Please note, AUKEY can only provide after-sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

FCC Information for Users

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

CE Statement

Max RF power level:

BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Risk to hearing warning

Hereby, Aukey Technology Co., Ltd. declares that the radio equipment type (True Wireless Earbuds, EP-T21) is in compliance with Directive 2014/53/EU.

CE logo
Notice: This device may be used in each member state of the EU.

FAQs

I put the earbuds back in the charging case, but the earbuds are still connected

In this case, the charging case is likely to be out of power. You will need to charge the case.

The earbuds won’t turn on

Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in Warranty & Customer Support.

How do I pair the earbuds with the charging case?

Press the power button on the charging case for 3 seconds to turn it on. The LED indicator will flash blue and red alternately. Place the earbuds into the charging case, and they will automatically pair. The LED indicator will flash blue and red alternately while the earbuds are pairing. When pairing is complete, the LED indicator will flash blue continuously.

How do I change the language of voice prompts?

Press and hold the power button for 3 seconds to enter Bluetooth pairing mode. Then connect your earbuds to any Bluetooth device (e.g., smartphone, tablet) and open “Settings” in your device’s system menu. Go to “Language & Input” or “System Preferences” and select “Chinese (Simplified)”. The voice prompts on your earbuds will now be in Chinese (Simplified).

How do I connect my earbuds to my smartphone?

When you turn on your earbuds for the first time, they will automatically enter Bluetooth pairing mode after 30 seconds of inactivity. To connect your earbuds to a device, go to “Settings” in your phone’s system menu, select “Bluetooth”, and then select “AUKEY EP-T21”. The LED indicator will flash blue while connecting. When connected, the LED indicator will flash blue continuously.

How do I disconnect my earbuds from my smartphone?

Go to “Settings” in your phone’s system menu, select “Bluetooth”, and then select “AUKEY EP-T21”. The LED indicator will flash blue while disconnecting. When disconnected, the LED indicator will stop flashing.

How do I use Siri or Google Now?

Activate Siri or Google Now by pressing and holding either volume button for 2 seconds until you hear a voice prompt saying that it has been activated. Then say a command such as “Call John Doe”.

How do I adjust volume levels?

Double-tap either volume button to increase volume by 1 level or triple-tap either volume button to decrease volume by 1 level. You can also adjust volume levels using Siri or Google Now commands such as “Increase/decrease volume 5 levels”.

What is noise cancellation?

Noise cancellation is a feature that allows you to focus on what you want to hear by reducing unwanted background noise when listening through your earbuds. Noise cancellation is enabled automatically when listening through your earbuds with no music playing on your phone or other device (e.g., tablet). If you want to enable noise cancellation manually when listening through your earbuds with music playing on your phone or other device (e.g., tablet), press and hold either volume button for 2 seconds until you hear a voice prompt saying that it has been activated.

How do I reset my Aukey Bluetooth?

Reset the earbuds:

  1. Take both earbuds out of the charging case, and the earbuds will turn on. …
  2. Touch and hold on the touch-sensitive panels on both earbuds for 15 seconds. …
  3. Put both earbuds back in the charging case and close the lid to reset.
  4. Open the lid again, and both earbuds will turn on and enter pairing mode.

How do I pair my Aukey headphones to my Iphone?

Turn on the Bluetooth mode on your mobile device. It will automatically search for other Bluetooth enabled devices nearby. Choose the “AUKEY EP-B40” device from the list. Once the pairing has been successful, the headphone’s LED will flash blue every 8 seconds.

Why is only one headphone working on my Bluetooth headphones?

Check the settings, headsets may play only in one ear depending on your audio settings. So check your audio properties and make sure that the mono option is turned off. In addition, make sure that voice levels are balanced on both earbuds.


More Manuals From Aukey

Aukey TWS EP-T21 Earbuds Manual


If you own the Aukey Earbuds EP-T21 then you may need to get your hands on the original instructions manual. This is a digital version of the document and contains information such as controlling the music using the buttons, charging and pairing using Bluetooth.

Manufactured by Aukey

(all Aukey manuals)


Aukey logo

Aukey TWS EP-T21 Earbuds Manual and Pairing

Aukey Earbuds EP-T21 photo

FCC ID: RDR-IN1933
Aukey Technology Co., Ltd.
www.aukey.com | [email protected]
Building P07, South China City Electronics Trading Center,
Longgang District, Shenzhen, Guangdong, 518111, China

Safety logos

Thank you for purchasing the AUKEY EP-T21 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

  • True Wireless Earbuds
  • Charging Case
  • Three Pairs of Ear-Tips (S/M/L)
  • Micro-USB Cable
  • Quick Start Guide
  • User Manual
  • Warranty Card

Product Diagram

Visual diagram of earbuds

Specifications

Specifications table

Charging

Fully charge the charging case before first use. To charge, connect the case to a USB charger or charging port with the included Micro-USB cable. When the LED charging indicator turns off, the case is fully charged. Charging takes around 2 hours, and after being fully charged, the case can fully charge the earbuds 7 times. The earbuds should be stored in the case when not in use. When the earbuds are charging in the case (with the case itself not charging), the LED indicators on the earbuds will turn solid red. When the indicators turn green for 1 minute and then turn off, the earbuds are fully charged.

Charging cable layout

Turning On / Off

Turning on and off instructions

Bluetooth Pairing

Starting with the earbuds in the case:

  1. Take the left and right earbuds out of the case. They will turn on automatically and connect with each other within 5 seconds
  2. After the earbuds have connected successfully, the LED indicators on the earbuds will flash green and red. This indicates they are ready to pair
  3. Turn on the pairing function on the device you want to pair with the earbuds
  4. From the list of available devices, find and select “AUKEY EP-T21”
  5. If a code or PIN is required for pairing, enter “0000”

Regular Use After Pairing

Once the earbuds are successfully paired with your device, they can be switched on and off as follows:

  • Take the earbuds out from the charging case and they will turn on automatically
  • To power off, put the earbuds back into the charging case and they will begin charging

Using the Left/Right Earbud Only

Starting with the earbuds in the case:

  1. Take the left/right earbud out
  2. Turn on the pairing function on the device you want to pair with the earbud
  3. From the list of available devices, find and select “AUKEY EP-T21”

Notes

  • When you turn on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found
  • To clear the pairing list, remove both earbuds from the charging case, tap and hold the touch-sensitive panel on both earbuds for 10 seconds
  • In pairing mode, the earbuds will automatically turn off after 5 minutes if no devices are paired
  • If one of the earbuds has no sound output, put both earbuds back into the charging case and take them out again
  • The maximum wireless operating range is 10m (33ft). If you exceed this range, the earbuds will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 5 minutes. The earbuds will automatically reconnect to the last paired device. To connect with other devices, refer to the previous pairing steps

Streaming Audio

Once paired, you can wirelessly stream audio from your device to the earbuds. Music will automatically pause when you receive an incoming phone call and resume once the call has ended.

Controls

Controls table

LED Status Indicators

  • Keep away from liquids and extreme heat
  • Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

*Please note, AUKEY can only provide after-sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

FCC Information for Users

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

CE Statement

Max RF power level:

BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Risk to hearing warning

Hereby, Aukey Technology Co., Ltd. declares that the radio equipment type (True Wireless Earbuds, EP-T21) is in compliance with Directive 2014/53/EU.

CE logo
Notice: This device may be used in each member state of the EU.

FAQs

I put the earbuds back in the charging case, but the earbuds are still connected

In this case, the charging case is likely to be out of power. You will need to charge the case.

The earbuds won’t turn on

Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in Warranty & Customer Support.

How do I pair the earbuds with the charging case?

Press the power button on the charging case for 3 seconds to turn it on. The LED indicator will flash blue and red alternately. Place the earbuds into the charging case, and they will automatically pair. The LED indicator will flash blue and red alternately while the earbuds are pairing. When pairing is complete, the LED indicator will flash blue continuously.

How do I change the language of voice prompts?

Press and hold the power button for 3 seconds to enter Bluetooth pairing mode. Then connect your earbuds to any Bluetooth device (e.g., smartphone, tablet) and open “Settings” in your device’s system menu. Go to “Language & Input” or “System Preferences” and select “Chinese (Simplified)”. The voice prompts on your earbuds will now be in Chinese (Simplified).

How do I connect my earbuds to my smartphone?

When you turn on your earbuds for the first time, they will automatically enter Bluetooth pairing mode after 30 seconds of inactivity. To connect your earbuds to a device, go to “Settings” in your phone’s system menu, select “Bluetooth”, and then select “AUKEY EP-T21”. The LED indicator will flash blue while connecting. When connected, the LED indicator will flash blue continuously.

How do I disconnect my earbuds from my smartphone?

Go to “Settings” in your phone’s system menu, select “Bluetooth”, and then select “AUKEY EP-T21”. The LED indicator will flash blue while disconnecting. When disconnected, the LED indicator will stop flashing.

How do I use Siri or Google Now?

Activate Siri or Google Now by pressing and holding either volume button for 2 seconds until you hear a voice prompt saying that it has been activated. Then say a command such as “Call John Doe”.

How do I adjust volume levels?

Double-tap either volume button to increase volume by 1 level or triple-tap either volume button to decrease volume by 1 level. You can also adjust volume levels using Siri or Google Now commands such as “Increase/decrease volume 5 levels”.

What is noise cancellation?

Noise cancellation is a feature that allows you to focus on what you want to hear by reducing unwanted background noise when listening through your earbuds. Noise cancellation is enabled automatically when listening through your earbuds with no music playing on your phone or other device (e.g., tablet). If you want to enable noise cancellation manually when listening through your earbuds with music playing on your phone or other device (e.g., tablet), press and hold either volume button for 2 seconds until you hear a voice prompt saying that it has been activated.

How do I reset my Aukey Bluetooth?

Reset the earbuds:

  1. Take both earbuds out of the charging case, and the earbuds will turn on. …
  2. Touch and hold on the touch-sensitive panels on both earbuds for 15 seconds. …
  3. Put both earbuds back in the charging case and close the lid to reset.
  4. Open the lid again, and both earbuds will turn on and enter pairing mode.

How do I pair my Aukey headphones to my Iphone?

Turn on the Bluetooth mode on your mobile device. It will automatically search for other Bluetooth enabled devices nearby. Choose the “AUKEY EP-B40” device from the list. Once the pairing has been successful, the headphone’s LED will flash blue every 8 seconds.

Why is only one headphone working on my Bluetooth headphones?

Check the settings, headsets may play only in one ear depending on your audio settings. So check your audio properties and make sure that the mono option is turned off. In addition, make sure that voice levels are balanced on both earbuds.


More Manuals From Aukey