Bissell 24A4, 30K7, 66E1, 80X9 Series Proheat Lift-Off manual

Bissell 24A4, 30K7, 66E1, 80X9 Series Proheat Lift-Off

Important Safety Instruction

Read all instructions before using your DEEP CLEANER.

When using an electrical appliance, basic precautions should be observed, including the following:

WARNING: To reduce the risk of fire, electric shock, or injury:

• Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
• Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
• Do not expose to rain, store indoors.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before plugging or unplugging appliance.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
• Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
• Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Fluid section of this guide.
• Unplug before connecting TurboBrush Tool.
• Do not immerse. Use only on surfaces moistened by the cleaning process.
• Keep appliance on a level surface.
• Do not carry the appliance while in use.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty

WARNING
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Thanks for buying a BISSELL deep cleaner

We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL deep cleaner is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL deep cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell
Chairman & CEO

Tips
» Deep cleaning stairs and high-traffic areas on a regular basis helps prolong carpet life.
» Check upholstery stuffing before cleaning. Colored stuffing may bleed through the fabric when it becomes wet.
» Before turning off the machine, suction up clean water to thoroughly rinse out the interior of the flex hose. Then, lift the cleaning tool and point it upwards to drain any remaining water into the dirty water/ collection tank.

Product View

1. Upper Handle
2. Heat Indicator Light
3. Carry Handle
4. Specialty Tool (tools vary by model)
5. Formula & Water Tank
6. Power Button
7. Power Cord
8. Dirty Tank
9. Flex Hose
10. Quick Release™ Cord Wrap
11. Portable Spot Cleaning Release Pedal
12. EdgeSweep® Brushes
13. Removeable Nozzle
14. Spray Trigger
15. Tool Storage
16. Support Handle
17. Hose Secure Latch
18. Recline Pedal

Assembly

WARNING: Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures.

Your deep cleaner comes in two easy to assemble components:

1. Upper handle
   
2. Portable spot cleaner/Base
   

The only tool you will need to assemble your cleaner is a Phillips screwdriver.

1. Slide the upper handle onto the body of the machine by guiding the 2 posts on the body into the opening on the upper handle.
   
2. Firmly holding the upper handle in place, screw 2 screws into the marked holes at an upward angle above the support handle.
   
3. At an upward angle, screw the remaining 2 screws into the marked outermost holes under the support handle.
   
4. Wrap power cord around Quick Release Cord Wrap.
   
5. Wrap flex hose around the hose wrap and secure with hose secure latch.
6. Align the product as image 4 shows and firmly push down the portable spot cleaner until it is secured on both sides.
7. Check latches on both sides to confirm it is secured.
   
   To further check if the portable spot cleaner is secure, plug in and turn on to verify that the heat indicator light is illuminated. If the heat indicator light does not illuminate, release the pod and re-secure by pushing firmly until both sides snap into place.
8. Snap attachment(s) into the back of unit.

NOTE: Portable spot cleaner must be fully secure to operate in the upright mode.

Tip: Deep cleaning carpeting regularly can reduce dust and allergens in your home.

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner

Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty

	Professional Deep Cleaning	Pet Stain & Odor	Deep Clean & Protect	Allergen Cleansing	Pet Stain PreTreat	Stain PreTreat
Best for	Out cleans all other formulas	Removes tough pet stains and contains patented odor removal technology	Deep cleans carpets and protects from future stains with Scotchgard™ Protector	Helps remove pet & pollen allergens	Pretreat to help remove tough pet stains and odors	Pretreat to penetrate and loosen tough stains
2X Concentrated	X	X	X	X
Scotchgard™ Protection	X	X	X

*ONLY BISSELL Protects from future stains with Scotchgard™ Protector
Scotchgard™ is a trademark of 3M®.

Operations

Innovative cleaning technology
This innovative deep cleaner offers two machines in one. The upright deep cleaner uses brushes and cleaning formula to maximize cleaning. The portable spot cleaner detaches to clean tough spots and stains and hard to reach areas.

Heatwave Technology®
This deep cleaner features Heatwave Technology to help maintain the temperature of the hot tap water you put in it to provide constant heat as you clean. Water in the clean tank is heated by heat from the vacuum motor. The Heatwave Technology automatically turns on when you turn the machine on. Heatwave Technology operates in both upright and portable cleaning modes.

Scotchgard™ Protector 
Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer.

To maintain your carpet’s Scotchgard 5-year limited stain warranty, you do not need to hire a professional. By using your BISSELL deep cleaner with BISSELL 2X formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you. Refer to the Scotchgard Protector warranty for details

Tip:For easy carrying, grab the carry handle on the portable spot cleaner and balance with the support handle on the back of the machine.

Attention: Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition.

Before you clean

1. Move furniture to another area if cleaning an entire room (optional).
2. For best results, vacuum area with a dry vacuum cleaner thoroughly before deep cleaning.
3. Pretreating (optional):
   a. Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryway and hallways.
   b. BISSELL Stain PreTreat Spray the BISSELL Stain PreTreat formula onto heavy traffic areas, soiled areas or stains.
   Allow to penetrate for at least 3 minutes.
   Clean as normal, using the deep cleaner in upright mode, following the instructions below.
   

Upright cleaning mode

1. Remove tank from the base of the machine by lifting up tank carry handle.
   Note: This tank was designed with a flat bottom so it can be easily filled.
   
2. Unscrew the black cap and remove bottle insert.
   
3. Fill tank with hot (140°F/60°C MAX) tap water to the water fill line. Add two ounces of BISSELL 2X formula to the tank. *Do not boil or microwave.
4. Replace the bottle insert in the tank and tighten the black cap. Replace the tank on the deep cleaner.

1. Plug into a proper outlet and press the power button.
2. While pressing the trigger, make one slow forward wet pass and another one back.
3. Release the trigger and make one slow forward and backward pass over the same area. Repeated passes will help aid in dry time.
4. Continue passes until cleaning area is complete.
   Note: Your machine may be equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object and then plug the machine back in to reset the circuit breaker.

CAUTION: Do not overwet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.

Tip: Thorough vacuuming before deep cleaning wll prevent early clogging of the lint trap

1. When the dirty tank reaches the “FULL” line on the tank, it is time to empty.
2. Remove the dirty tank and carry it to a utility sink, toilet or outside (where you will dispose of the dirty water).
   
3. To unlock the dirty tank lid, rotate the handle over the back of the tank. Remove lid and pour out dirty water. Rinse out the dirty tank to remove any debris.
   
4. Replace the top of the tank and rotate the handle forward to lock in place on front of tank.
   
5. Before replacing the tank on the machine, wipe debris from red filter
   

Cleaning your machine

1. Flush out machine of any remaining residual solution.
   a. Fill the formula & water tank with hot tap water and turn on your machine.
   b. Recline handle and press the spray trigger for about 15 seconds while making forward and backward passes on carpet. Continue without pressing the trigger until there is no more water being suctioned up.
   c. Turn off the machine and wrap the power cord. Make sure the dirty tank and the formula & water tank are emptied, rinsed, and dried before the next use.
   d. Before you replace tank, clean all debris from red filter screen.
2. Rinse the front nozzle of any dirt and debris.
   a. Remove the portable spot cleaner from the base of the machine.
   b. Unscrew three screws with Phillips screw driver and remove nozzle.
   
   c. Rinse the nozzle out at the faucet.
   d. Place the nozzle back onto the machine by hooking the tabs into the holes on the bottom sides of the machine. Secure with screws.
3. The inside of the end caps can be wiped out with a clean paper towel, or, for a more thorough clean, the end caps can be taken off and rinsed clean.
4. Any loose hair or debris can be pulled from the brush rolls and thrown away. For a more thorough clean. Your machine is now ready to be stored.
   Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

Tip: |
» For best results, empty, rinse, and dry both tanks before storing.
» Let all parts dry completely and replace onto machine.

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Portable spot cleaning mode

1. Step on the portable spot cleaning pedal to release the portable spot cleaner.
2. Release flex hose by twisting the hose secure latch clockwise. Unwrap flex hose completely.
3. Attach the desired tool to the hose grip until it snaps together. Make certain the tool is securely attached.
4. Twist the Quick Release cord wrap clockwise to unwrap the power cord completely and plug cleaner into grounded outlet.

1. Follow the instructions for filling the tank in the upright cleaning mode.

Important! If using to clean upholstery, check upholstery tags. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your Lift off Deep Cleaner if the tag is coded with an “X” or an “S”(with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.”)

NOTE: If your deep cleaner came with a Stair Tool or Deep Reach Tool, do not follow cleaning instructions below. Instead, follow instructions in next section.

1. Hold the tool approximately 1” above the soiled surface. Press the spray trigger to apply the cleaning solution to the soiled area.
   Note: Hold end of hose below the tank water level to help prime the portable spot cleaner.
2. Using the brush on the tool, gently scrub the area to be cleaned.
3. Apply downward pressure on the tool and pull it toward you. The suction will remove the dirt and cleaning solution. Continue until no more dirt can be removed.

Cleaning with Deep Reach™ Tool

1. Set tool on soiled surfaces and press the trigger to spray solution onto the soiled area to be cleaned.
   
2. Slowly move the tool back and forth over the soiled surface, keeping the tool in contact with the carpet.
3. Release trigger and move tool slowly over the soiled area to suction up water and dirt.
   
4. Continue to clean the area, working in small sections, until no more dirt can be removed.

Cleaning with the 3-in-1 Stair Tool

This versatile 3-way tool sprays, scrubs, and suctions up dirt and stains from the outer curves, corner, and tread of carpet staircase.

1. Twist the tool head to desired setting to clean carpeted stair. The downward facing edge is the active cleaning mode.
   a. Use the flat area to clean top of stairs
   
   b. Use pointed edge to clean inside crevice
   
   c. Use indented area to clean outer corner (nose) of stairs
   
2. Ensure the tool spray tip is pointing downward. Pressing trigger, slowly move the tool back and forth over the soiled surface keeping the tool in contact with the carpet.
3. Release trigger and move tool slowly over the soiled area to suction up water and dirt.
4. Continue to clean the area until no more dirt can be removed.

Follow the instructions under Empty dirty tank section on page 9 of the Upright cleaning mode section.

1. Remove and rinse the tools in clean, running water. Dry and replace in the tool storage provided.
2. It is recommended that you suction cleanwater from a bowl to rinse out the hose. Then  lift end of hose and stretch out to ensure all water is cleared from hose.
3. Coil flex hose around the hose wrap and secure with latch.
4. Check suction gate and if it appears dirty, follow steps 1-4 under Cleaning Suction Gate.

1. Align the product with the cord side on the left and hose side on the right.
   
2. Push down the portable spot cleaner until both sides click securely into place. Test the fit by pulling up on the carry handle to make sure it is secure.

To further check if the portable spot cleaner is secure, plug in and turn on to verify that the heat indicator light is illuminated. If the heat indicator light does not illuminate, release the pod and re-secure by pushing firmly until both sides snap into place.

Maintenance and Care

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Cleaning suction gate
The suction gate automatically diverts air when the portable deep cleaner is detached. This should be checked and cleaned regularly for any dirt and debris.

1. Step on the pedal and remove the portable spot cleaner. Remove dirty tank.
2. Remove two screws and pull off suction gate door.
   
3. Wipe suction gate clean and rinse suction gate door.
4. Replace suction gate door and two screws.

Cleaning spray tips

1. Step on the pedal and remove the portable spot cleaner. To remove each spray tip, push tab in and pull it out.
   
2. Clean by rinsing under hot water.
3. Replace by snapping back in.
   

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

(as needed)

Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below.

1. Turn off the machine and unplug it from the outlet. Remove portable spot cleaner.
2. Remove the nozzle by unscrewing three screws on the nozzle cover.
   
3. Turn the machine on its side.
   IMPORTANT: with portable spot cleaning pedal facing down.
4. Remove end cap by unscrewing the 3 screws. Take care not to drop the screws into the unit.
   
5. Remove 1 silver screw from the pivot arm.
   
6. Remove pivot arm by gently lifting up.
   
7. Remove small brush belt.
   
8. Replace small brush belt, and reverse steps above.
   
9. Manually rotate brushes by hand to make sure they move freely. You may notice a slight resistance from the motor.

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Brushes can be removed for cleaning or replacement as needed.

1. Follow small belt removal Instructions.
2. Remove brush rolls by pulling them off of the metal rods. Be careful not to lose the small washer at each end of the brush rolls.
   
3. Re-attach the large belt to the grooves on the end of the new brush rolls. If the belt is damaged, replace with a new belt.
   
4. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure the brush is seated completely on the rod.
   
5. Replace small belt over grooves in back roller and metal cog.
   
6. Replace pivot arm and secure with silver screw.
   
7. Re-attach end cap by tightening with the (3) black screws.
   
8. Return front nozzle to front of unit, by latching from underneath and then securing with 3 screws.
   
9. If you have any questions or are having trouble installing or replacing your belt(s) or brushes, please call BISSELL Consumer Care.

Troubleshooting

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem	Possible causes	Remedies
Heater indicator light does not illuminate	The power is not turned ON	The power must be ON to activate the heater indicator light
	The portable spot cleaner is not attached completely	Make sure the portable spot cleaner is attached.
Reduced spray OR no spray	Formula & water tank may be empty	Refill tank
	Formula & water tank may not be seated completely	Turn power OFF. Remove and reseat tank
	Pump may have lost prime in portable spot cleaning mode	Hold end of hose below water level in tank to prime
	The portable spot cleaner is not attached completely	Push down firmly to check connection
DirtLifter PowerBrush does not turn	The portable spot cleaner is not attached completely	Make sure the portable spot cleaner is attached.
	The unit is in the upright position	Brushes only rotate when unit is reclined using the recline pedal
	Circuit breaker on machine (if equipped) may have tripped	Turn the machine OFF and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine in to reset circuit breaker
	The belt is off or broken	Turn power OFF and unplug unit from outlet.
Loss of suction power	Tanks may not be seated properly	Pick up both tanks and reseat them so it they fit snugly on the unit
	Nozzles may not be assembled properly	Unplug the unit. Check to make sure the “lip” of the nozzle cover is securely hooked into the groove on the top of nozzle.
	The portable spot cleaner is not attached completely	Make sure the portable spot cleaner is attached. Push down firmly to check.
	Dirty tank has picked up maximum amount of dirty water and has reached full line	Empty dirty tank
	Formula & water tank is empty	Check fluid levels in formula & water tank
	Suction Gate is open	Check to make sure the suction gate is closed. Follow “

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Please do not return this product to the store.

Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a BISSELL product.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691

Replacement Parts

These items are available for your BISSELL ProHeat Lift-Off deep cleaner.
Call 1-800-237-7691 or visit www.BISSELL.com

Part #	Part Name	Part Name
160-0813	Formula & Water Tank Assembly (includes cap and insert)
203-7894	Collection Tank Bottom
20 3-7896	End Caps with Edge Brushes (2 pack, includes screws)
203-7906	Nozzle Cover Top w/Gasket
203-6686	Brush Single Pack (includes 1 brush roll, and 1 axle)
203-6804	Large Brush Belt
203-7918	Dirty Tank Gasket Assembly (include both gaskets)
203-6675	Cap and Insert for Formula & Water Tank
203-7904	Cord Wrap
203-7897	Spray Tips Assembly (includes two spray tips)
203-7907	Nozzle Cover Lower and Front w/Gaske
203-6688	Small Brush Belt
203-6689	Hose Secure Latch
203-7917	Diverter Cover Assembly (includes cover and screws)

*Not all parts are included with every model

Accessories

Part #	Part Name	Part Name
203-6651	3” Tough Stain Tool
203-6653	4” Upholstery Tool
203-7885	Spraying Crevice Tool
1603650	3-in-1 Stair Tool
99K5-2	2X Pet Stain and Odor Formula with Scotchgard™ Protection 60 oz.
78H6-3	2X Professional Deep Cleaning Formula with Scotchgard™ Protection 48 oz.
4001	Stain PreTreat 22 oz.
203-6652	Powered TurboBrush® Hand Tool
203-6654	6” Stair Tool
203-7412	Deep Reach Pet Tool
62E5-2	2X Deep Clean & Protect Formula with Scotchgard™ Protection 60 oz.
89Q5-2	2X Allergen Cleansing Formula 60 oz.
0790	Pet Stain PreTreat 22 oz
210-3040	Mesh Bag

*Not all parts are included with every model.

Warrant

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or re manufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website or E-mail: www.BISSELL.com

Or Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Care