Bissell PROdry Fast Drying Carpet Cleaner manual

Bissell PROdry Fast Drying Carpet Cleaner User’s Guide

Thank you for buying a BISSELL PROdry carpet cleaner

We’re glad you purchased a BISSELL PROdry carpet cleaner. Everything we know about floor care went into the design and construction of this complete, hightech home cleaning system. By purchasing this product you are helping BISSELL with our commitment to reducing our impact on the environment through an expanding range of sustainable design efforts. Your carpet cleaner is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance. My great randfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your carpet cleaner. Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Office

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should be observed, including the following:
Read all instructions before using your PROdry™
WARNING: To reduce the risk of fire, electric shock, or injury:

Do not immerse.
Use only on surfaces moistened by cleaning process.
Always connect to a properly grounded outlet.
See Grounding Instructions.
Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
Do not leave machine when it is plugged in.
Do notservicemachine when it is plugged in.
Do not use with damaged cord or plug.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Centre.
Use indoors only.
Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges,run appliance over cord, or expose cord to heated surfaces.
Unplug by grasping the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into appliance openings, use with blocked opening, or restrict air flow.
Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.
Do not pick up hot or burning objects.
Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapour.
Do not use appliance in an enclosed space filled with vapours given off by oil base paint,paint thinner,some moth proofing substances,flammable dust,or other explosive ortoxic vapours.
Do not pick up toxicmaterial (chlorine bleach, ammonia, drain cleaner, gasoline, etc.).
Do not modify the 3-prong grounded plug.
Do not allow to be used as a toy.
Do not use for any purpose other than described in this User’s Guide.
Do not operate the appliance unless the sole plate is securely assembled in the location provided.
Do not unplug by pulling on the cord.
Use only manufacturer’s recommended attachments.
Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide.
Keep openings free of dust, lint, hair, etc.
Do not point attachment nozzle at people or animals
Keep appliance on a level surface.
Unplug before connecting TurboBrush™ tool.
Turn off all controls before unplugging.
Be extra careful when cleaning stairs.
Close attention is necessary when used by or near children.
Do not use a flammable or combustible liquid to clean a floor.
Always install float before any wet pick-up operation.

SAVE THESE INSTRUCTIONS

This Model is for Household Use only. Commercial use of this unit voids the manufacturer’s warranty.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

Product view

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids
intended for use with the deep cleaner. Non-BISSELL cleaning solutions may harm the machine and void the warranty

Cleaning fluid
Keep plenty of genuine BISSELL Fiber Cleansing Formula™ on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty


BISSELL Fiber Cleansing Formula™ with Scotchgard™ Protector item # 710C/715C	BISSELL MultiAllergen Removal™ Formula™ with Scotchgard™ Protector item # 720C/725C	BISSELL Pet Odor and Soil Removal™ Formula with Scotchgard™ Protector item # 735C	BISSELL Natural Orange Extract Formulawith Scotchgard™ Protector item # 740C	BISSELL 3X Concentrated Fiber Cleansing Formula with Scotchgard™ Protector item # 716C	BISSELL Tough Stain PreCleaner™ item # 400C

How to use this guide

This user’s guide has been designed to help you get the maximum satisfaction from your PROdry carpet cleaner. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this user’s guide thoroughly before assembling your carpet cleaner. Your carpet cleaner comes in three easy to assemble components:

Handle assembly
Upper hose wrap
Lower body assembly

Four Phillips head screws are included and can
be found taped to the handle assembly

Assembly

The only tool you will need to assemble your PROdry is a Phillips head screwdriver.

Slide upper handle into lower body assembly and secure with 2 screws.
Attach upper hose wrap using 2 screws.
Wrap hose clockwise around the upper and lower hose wraps.
Be sure to properly secure grip into the notched holder.
Keep hose locked in place with the secure latch.
Wrap the power cord.
Place Oxy Gen2 PowerTool in the centre tool caddy and the tough stain tool on the hose wand.

WARNING: Do not plug in your cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

Tip: Regular carpet cleaning can reduce dust and allergens in your home.

Special features of your BISSELL PROdry carpet cleaner

Your BISSELL PROdry carpet cleaner is a home cleaning system that uses a combination of hot tap water, BISSELL advanced cleaning formula, the innovative TLR PowerRoller and suction to safely clean carpet and area rugs.
TLR PowerRoller™
The TLR PowerRoller is designed for great cleaning performance with fast drying results. It Traps, Lifts and Removes dirt and debris. Unlike traditional carpet cleaners, where cleaning solution is sprayed directly into the carpet, the TLR PowerRoller absorbs the majority of the spray from the machine, meaning your carpet and area rugs get cleaned and revitalized, while still allowing you to get back on them in less than 30 minutes. When in the upright position, for storage or tool use, the TLR PowerRoller is lifted off the floor surface and held in space. This will also help the TLR PowerRoller dry between uses. The TLR PowerRoller can be washed or replaced as needed.
Ready Tools™ Dial
The Ready Tools feature allows you to choose between FLOOR CLEANING or cleaning with TOOLS simply by turning the dial. The TOOLS setting allows for above floor cleaning of upholstery, stairs, creases along baseboards and other hard to reach areas. Simply choose the tool that is appropriate for the job, attach it to the flexible hose and you are ready to go.
Oxy Gen2 PowerTool
The Oxy Gen2 PowerTool is an advanced stain fighting tool. By adding Oxy Gen2 multi-purpose formula to the tool, tough stains such as coffee, juice, cola and red wine are easier to clean up. The tool can store ready to use with the Oxy Gen2 formula in it.
Easy carry handle
Located in the back of the machine, the easy carry handle makes it easy to carry the machine. Refer to product view for location.

WARNING: To reduce the risk of fire, use only BISSELL advanced deep cleaning formula for full size machines in your carpet cleaner. Use of cleaning formulas that contain lemon or pine oil may damage this appliance and void the warranty. Chemical spot cleaners or solvent-based soil removers should not be used. These products may react with the plastic materials used in your deep cleaner causing cracking or pitting.

Operation

Before you clean

If desired, move furniture to another area if cleaning an entire room.
Vacuum area with a dry vacuum cleaner before cleaning
Plan your cleaning route to leave an exit path. It is best to begin cleaning the corner farthest from your exit.

Fill the clean/solution tank

Remove the clean/solution from the base of the machine by pulling up and out from the back. You can also detent the handle and pull the tank straight up if you desire.
Unscrew the black cap and red insert. Remove.
Fill the tank up to the FILL LINE with hot tap water.
Add 85.2 ml (3 oz) of formula (Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine). OR If using a BISSELL 3X Concentrate add 28.4 ml (1 oz) of formula.
Replace the cap and insert and tighten by turning clockwise.
Replace the clean/solution tank back into the machine. Be sure that the cap is seated in the receiver.

Carpet cleaning

Make sure the ReadyTools Dial is in the FLOOR CLEANING position.
Plug the PROdry into the proper outlet and turn the power ON ( I ) using the switch in the back.
With your foot, press the gray handle release lever located on the back of the unit. Take care to notice the way the machine floats forward.
While pressing the spray trigger make 1 forward wet pass and another 1 back. Repeat once and move on to the next section of carpet or area rug to be cleaned. Take care not to run over loose objects of the edges of area rugs.

Empty the dirty water tank

When the dirty water tank level reaches the FULL line, when the float trips or when finished carpet cleaning, turn power switch OFF ( O ).
Remove dirty water tank by lifting straight up and carry it to the sink or wherever you plan to dump the dirty water.
Remove the tethered cap on the rear of the tank.
Pour out the dirty water, rinse tank and replace the cap.
To continue carpet cleaning refer back to Operation with “Fill the clean/solution tank.” If cleaning is complete, refer to the “Maintenance and care” section.

Pretreating (optional)

Pretreating (optional)
Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entry ways and hallways. Please keep in mind that pretreating will wet the carpet and could impact dry time.

To pretreat:
A. Using the BISSELL Tough Stain Pre-cleaner, generously spray evenly over soiled area, do not overwet.
B. Wait 3-5 minutes before cleaning.
C. Clean as normal using your BISSELL PROdry.

WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the carpet cleaner. Non-BISSELL cleaning solutions may harm the machine and void the warranty.

Ready Tools™ (cleaning with attachments)

Your PROdry carpet cleaner comes equipped with a hose and at least two attachments for cleaning stairs, upholstery, stains and more.
Important! If using the machine to clean upholstery, check upholstery tags.

Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your PROdry. If the tag is coded with “X” or “S” (with a diagonal strike through), or says “Dry Clean Only,” do not proceed. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.
Check for colourfastness in an inconspicuous place.
If possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when wet.
Plan activities to give upholstery time to dry.
Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds and tufts.
To begin cleaning with attachments, follow the instructions for filling the clean/solution tank.
Set the ReadyTools dial to the TOOLS setting. This will allow for suction from the hose.
Attach the desired cleaning tool to the end of the hose.
Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction dirty water. Continue to clean in the area, working in small sections, until dirt is removed.
Caution: Do Not Overwet.
When finished cleaning, remove and rinse tool(s) in clean, running water.
It is recommended that you suction clean water from the tap to rinse out the hose.
Before wrapping hose onto tool rack, lift end of hose and stretch out to ensure all water is cleared from hose.
Wrap flex hose around tool rack.
Empty collection tank and rinse out.
If the ReadyTools dial becomes difficult to turn, the diverter assembly that holds the dial may need to be cleaned. To clean, flush hot water through the nozzle. Make sure the dial is set to FLOOR CLEANING.

Oxy Gen2 PowerTool™

To use the Oxy Gen2 PowerTool:

Pull out the rubber stopper in the tank.
Fill with Oxy Gen2 ™ formula.
Replace the rubber stopper and attach the tool to the hose grip.
Refer to “Ready Tools” steps 9-15.

Maintenance and care

Machine care
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete.

Turn power switch OFF ( 0 ) . Unplug the machine and wrap the power cord.
After emptying the collection tank, rinse it with running hot tap water, taking care to clean all around the interior.
Clean out the lint screen if necessary by wiping clean any visible residue.
Replace the collection water tank on the machine.
Any loose hair or debris can be pulled from the TLR PowerRoller and thrown away.
To clean the attachments, remove from hose and rinse in clean, running water. Dry before storing. Clean the hose by suctioning clean water from the tap. Before wrapping back on machine, lift end of hose and stretch out to ensure all water is cleared from hose while still suctioning.
Wipe the machine’s exterior with a soft cloth and store properly.

Cleaning/replacing the TLR Power Roller

Turn power switch to OFF (O) and unplug the machine.
Remove both tanks, detent the handle and turn the machine on its back.
Remove the 6 screws from the sole plate using a Phillips head screwdriver, set 6 screws and sole plate aside.
Turn the machine on its side so the cord side is against the floor.
Remove the 2 screws from the belt guard and set aside (Note: These 2 screws are the same as the 6 sole plate screws). Remove the top of the belt guard and brush dowel.
Unhook the belt from the TLR PowerRoller and slide the roller down through the hole in the belt guard bottom.
Clean the TLR PowerRoller by rinsing with hot water and mild soap. Allow to dry before replacing if desired.
To replace, push the cog of the TLR PowerRoller back up through the hole and re-attach the belt. Slide the dowel back down through the TLR PowerRoller and line the top of the belt guard over the bottom half. Replace the 2 screws.
Turn the machine on to its back and attach the second swing arm. Be sure the arm is properly in place both on the TLR PowerRoller and in the base. Push the TLR PowerRoller down so it is nested under the nozzle.
Re-attach the sole plate using the 6 screws.

Machine storage

Put the unit away in a closet or basement for the next use. Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty

Troubleshooting

Reduced Spray OR No Spray Possible cause

Clean/solution tank may be empty 1. Turn power switch OFF; Refill tank with clean hot tap water and formula.
Clean/solution tank may not be seated properly 2. Turn power switch OFF; remove tank and reseat.
Pump may have lost prime 3.

No spray through the hose
Possible cause Remedies

Pump may not be primed

TLR PowerRoller Does Not Turn
Possible cause Remedies

The brush belt is off or broken

Machine not picking up solution Possible cause Remedies

Collection tank may not be seated properly.
ReadyTools dial may be on TOOLS
Float may have shut off 3
Collection tank may be full.

Remedies

Turn power switch OFF; Refill tank with clean hot tap water and formula.
Turn power switch OFF; remove tank and reseat.
Turn power switch OFF ( O ); after 1 minute turn ON ( I ) and depress spray trigger Be sure there is cleaning formula in the clean/solution tank, it will make the machine prime faster.
Turn ReadyTools dial to FLOOR CLEANING and depress trigger for a few a seconds until you see suction coming up the nozzle
Turn ReadyTools dial back to TOOLS
Refer to maintenance and care, steps 1-5 for instructions on how to access the belt
Look at the belt and check for breakage or mis-alignment on the cogs. IF there is no evidence, replace all parts following
steps 8-11.
In the event your belt is broken, a replacement belt may be ordered at www.bissell.ca or by calling BISSELL consumer services at 800-263-2535. Complete installation instructions will come with the replacement belt.
Turn power switch OFF; reseat tank.
Turn ReadyTools dial to FLOOR CLEANING.
Turn power switch OFF and empty tank if necessary. If tank is not full, wait 30 seconds and turn power switch ON.
Turn power switch OFF and empty tank.

WARNING: To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing.

Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.

Please do not return this product to the store

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-263-2535.

BISSELL Consumer Services

For information about repairs or replacement parts, or questions about your warranty,
Call: BISSELL Consumer Services 1-800-263-2535
Monday – Friday 8 a.m. — 10 p.m. EST
Saturday 9 a.m. — 8 p.m. EST
Or Write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2
ATTN: Consumer Services Or
visit the BISSELL website – www.bissell.ca
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See Warranty for details.

Replacement parts

Item Part No. Part Name
1 203-7204: Collection Tank Assembly
2 203-7206: Collection Tank Cap w/ Tether
3 203-7207: Clean/Solution Tank Assembly
4 203-7211: Spray Tip
5 203-7210: Spray Tip Cover
6 203-7223: TLR PowerRoller Assembly (2 pack)
7 203-7226: Replacement Brush Belt (with instructions)
8 203-7241: Oxy Gen2 PowerToll Cap

Additional accessories

These items are available for purchase as accessories for your BISSELL PROdry:
To purchase call 1-800-263-2535 or visit www.bissell.ca.
Item Part No. Part Name
1 203-7240: Oxy Gen2 PowerTool™
2 203-7238 3″: Tough Stain Tool
3 203-6653 4″: Upholstery Tool
4 203-6654 6″: Stair Tool
5 203-6652: Powered TurboBrush™ Hand Tool
6 203-7240: Spraying 2-in-1 Crevice Tool
7 203-6655: Spraying Crevice Tool
8 210-3040: Mesh Tool Storage Bag (Bag Only)

Warranty

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. See information below on “If your BISSELL product should require service”. This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered. If your BISSELL product should require service Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell.ca to locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at [email protected] or at the phone number below will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services.
Website: www.bissell.ca
E-mail: [email protected]
Or Call: BISSELL Consumer Services 1-800-263-2535
Monday – Friday 8 a.m. – 10 p.m. ET
Saturday 9 a.m. – 8 p.m. ET
Or write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2
ATTN: Consumer Services

BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.