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Manufactured by InnOVA
FAQs
- Ask: what if vii can’t find the receipt?
A: First, please check whether the bracelet has electricity. Secondly, please bring the bracelet close to the mobile phone and try to connect the bracelet again.
If the above operation still fails to connect, please try to switch the phone Bluetooth once or restart the phone and the bracelet. - Q: Occasionally, there will be no Bluetooth connection?
Answer: 1. Due to the problem of signal interference in Bluetooth wireless connection, the time for each connection may vary, if the connection fails for a long time, please ensure that the operation is conducted in an environment without magnetic field or interference from Bluetooth devices.
2. When Bluetooth service of some mobile phones is restarted, occasionally there will be an exception, resulting in a problem of connection failure.
3. Normally, the connection can be normally established by switching the phone Bluetooth again. - Q. Set up a call notification. Why is there a call bracelet that does not vibrate to remind me?
A: First, please confirm whether Bluetooth is turned on and connected to the bracelet Secondly, Android and iOS system, please check whether the bracelet APP is running (just running in the background) Tip: One-click memory cleaning and some housekeeping software may clean up the process or block it. Please add the APP to the white list. - Q: Why can’t the bracelet receive the message push?
Answer 1. Confirm that the message push switch is turned on at the mobile phone client.
2. Confirm that the message can be displayed normally on the mobile phone notification bar, and the bracelet message is pushed by reading the mobile phone notification bar message. If the is no message in the mobile phone notification bar, the bracelet will not be able to receive the push. (We need to find the notification setting in the mobile phone settings and turn on the notification switches of WeChat, QQ, Phone, SMS, and mobile phone clients.)
3. Open the auxiliary function setting of the bracelet client.
(Find the auxiliary in the mobile phone setting and open the auxiliary function setting of the bracelet client) Apple mobile phone setting:
1. Confirm that the message push switch is turned on at the mobile phone client.
2. Confirm that messages can be displayed norma-Ily in the mobile phone notification bar. (We need to find the notification setting in the mobile phone setting and turn on the notification switches of WeChat, QQ, Phone, SMS and mobile phone clients) - Q: Why did my heart rate test fail?
Answer When measuring the heart rate, be careful to keep the person at rest and keep the bottom of the bracelet close to the arm without obvious gaps. Do not shake the arm during the measurement. - Q: Why does the blood pressure value deviate from the sphygmomanometer?
Answer: The deviation between the measured values of the bracelet and the sphygmomanometer is determined by various factors. The measurement site of the sphygmomanometer is the brachial artery and the measurement site of the bracelet is in the two main branches of the arteriole. Under normal circumstances, the measured values of aortic blood are three to forty. If you use a bracelet and a sphygmomanometer to measure at the same time because the blood flowing in the artery is in the centrifugal direction, the sphygmomanometer’s bandage will keep the area below the middle of your elbow under pressure and temporarily the blood will not flow smoothly to the artery branch below.
Increased tension in the blood vessels will lead to a greater deviation of the upper and lower blood pressure measurements. - Q: Why can’t you wear a bracelet to take a hot bath?
Answer: The temperature of the bathwater is relatively high and will produce a lot of water vapor, and the water vapor is in the gas phase. Its molecular radius is small and easily seeps through the gaps in the shell of the bracelet. When the temperature drops down, it will condense into liquid droplets again, which will easily cause short circuits inside the bracelet and damage the bracelet circuit board, thus damaging the bracelet. - Why is the bracelet not sensitive to touch?
1. When there is oil or water on the touch screen, it will cause the touch screen to malfunction. Dry the surface of the bracelet with a dry cloth to keep the touch screen clean.
2. When there is sweat or water on the finger, it will cause the touch screen to be insensitive.
Warning:
Please consult your doctor before starting a new exercise program. Although the smart bracelet can monitor the real-time dynamic head rate, it cannot be used for any medical purpose.
Guarantee
Note: Do not expose the smartwatch at extreme temperatures, these could exploit
Customer Service
Only in English or Spanish: +34 902 090 079
Working hours: Mon to Thu from 08:00 to 14:00 and from 15:30 to 17:30 and Fri. from 09:00 to 14:00 [email protected]
Declaration of conformity
Through this INNOVA CELLULAR, it declares that the SMARTWATCH SQUARE FULL TOUCH (SW/C11FTSALMON (Y7)) complies with the essential requirements and any other applicable or enforceable provisions of Directives 2014/53/UE and RoHS 2011/65/EU, of the European Parliament and of the Council, transposed to Spanish legislation through Royal Decree 188/2016, of May 6, 2016. To see the complete declaration of conformity, you can access it through the following link: http://www.innovacelular.com/images/web/descargas/descargas/declaracion/declaracion_sw-c11ft.pdf