KEURIG K-Duo Essentials Coffee Maker manual

KEURIG K-Duo Essentials Coffee Maker

Before You Brew

Plug & Place
Remove the packing tape from the brewer and plug it into an outlet.
Single Cup – Place a large mug (12oz minimum) on the drip tray.
Carafe – Rinse the carafe and place it on the heating plate.
Rinse & Fill
Remove the water reservoir lid, then lift the reservoir straight up to remove it.
If you have a Keurig ® Water Filter, install it now. Refer to your Water Filter Starter Kit for instructions.
Fill the reservoir with fresh water to the MAX fill line.
Replace the water reservoir, making sure the lock tabs engage with the brewer.
Power On & Set Clock
Press the POWER button.
Use the H/M buttons to set the clock, then press the blinking BREW button to confirm the time.
NOTE: The clock must be set in order to use the Auto Brew functionality.
Cleansing Brew – Single Cup
Press the POD button – the 4 brew size buttons will blink. Do not insert a K-Cup ® pod. Press the 8 button – the brew indicator light will blink. Press the BREW button to start the cleansing brew.
The cleansing brew will begin once the brewer is heated. The initial healing process will take about 4 minutes. The brew indicator light will pulse slowly on and off while the
The brewer is heating, and the light will turn solid once the brebegins.
The brew is complete when the brew indicator light is no longer illuminated. Pour the hot water into the sink.
NOTE: Between brew cycles, the brewer may take about a minute to reheat
Cleansing Brew – Carafe
Do not fill the filter basket with coffee grounds. Press the CARAFE button – the 4 brew size buttons will blink, press the 8 buttons.
The brew indicator light will blink. Press the BREW button to start the cleansing brew.
The CARAFE button will illuminate red to indicate the heating plate is on when the cleansing brew is complete. Press and hold the CARAFE button to turn the heating plate off, and pour the hot water into the sink.

Brew Your First Single Cup

Place Mug & Pod
Place a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup ® pod in the K-Cup ® pod holder. Lower the handle completely to close the lid.
High Altitude Brewing: While holding the brewer handle up, push down slowly on the K-Cup ® pod in the pod holder until the bottom of the K-Cup ® pod is punctured by the exit needle.
Brew & Enjoy!
Press the POWER button. The POD and CARAFE buttons will blink. Select POD, then select your brew size. Press the BREW button to initiate brewing. For a bolder
coffee, press the STRONGbutton before pressing the BREW button.
Brewing is complete when the brew indicator light is no longer illuminated. We recommend using a Keurig ® Rinse Pod or running a cleansing brew immediately after brewing hot cocoa or other sweetened pods to keep the needles clean.
NOTE: After 5 minutes, the brewer will go into Auto-Off mode. To reactivate, press the POWER button.

Brew Your First Carafe

Place Carafe & Fill Basket
Fill the water reservoir to the MAX fill line. Lift the filter basket cover-up and insert a 12 cup paper filter into the filter basket. Add the desired amount of ground coffee (1 tablespoon of ground coffee per cup is recommended). Close the filter basket cover completely and make sure the carafe is on the heating plate.
NOTE: The maximum capacity for regular ground coffee is 15 tablespoons and 12 tablespoons for decaf. Exceeding this amount may cause overflow.
Brew & Enjoy!
Press the POWER button. The POD and CARAFE buttons will blink. Select CARAFE, then select your brew size. Press the BREW button to initiate brewing.
Once the brew is complete, the heating plate will automatically turn on and remain on for 2 hours – the CARAFE button will illuminate red. To turn off the heating plate, press and hold the CARAFE button until the light is no longer illuminated. If you accidentally shut the heating plate off, press and hold the CARAFE button until the red light illuminates to turn it back on.

Brewer Features

Smart Start heats then brew in one simple process. No need to wait for the brewer to heat before selecting brew size. Power on your brewer, add coffee, select your brew type, then select your brew size. Press the BREW button. The brewer will heat, then automatically begin brewing. Single Cup Auto-Off automatically turns your brewer off 5 minutes after the last brew for energy savings.
Carafe Auto-Off: Automatically turns your heating plate off 2 hours after the last brew for energy savings.
Auto Brew: Programs the carafe to brew at a specific time up to 24 hours in advance.
Strong Brew: Increases your coffee strength and intensity for a single cup. For bolder coffee, press the STRONG button.
High Altitude: To ensure your brewer works properly at higher altitudes (5,000 feet), enable the High Altitude setting by pressing and holding the POD and CARAFE buttons for 3 seconds. When enabled, a mountain icon will appear on the display screen.

Pause & Pour a cup mid-brew while brewing a carafe using the 20-second automatic pause feature.
NOTE: Removing the carafe for more than 20 seconds may cause the filter basket to overflow.

Auto Brew Instructions

Fill the water reservoir to the MAX fill line and load the paper filter and coffee grounds.

Press the AUTO button. Use the H/M buttons to set the time for the auto brew to begin, press the blinking BREW button to confirm the time.
Choose your brew size, then press the blinking BREW button to confirm the size.

The AUTO brew setup is now complete.
A clock icon will appear on the screen and the AUTO button will be illuminated to signal AUTO is on.
Note: Once AUTO brew is enabled, you will only be able to brew a single cup. To disable AUTO brew, press the AUTO button once. The clock icon will disappear from the screen.

Caring For Your Brewer

Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.
We recommend using a Keurig® Rinse Pod or running a cleansing brew immediately after brewing hot cocoa or other sweetened pods to keep the needles clean.
CAUTION: Parts are not dishwasher safe.

Brewer Exterior

Keep your Keurig® brewer looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth. Never immerse the brewer in water or other liquids.

Drip Tray

The drip tray can hold up to 8 ounces of overflow and should be emptied and cleaned occasionally. To remove, slide it toward you, keeping it level to avoid spilling. Clean with a damp, soapy, lint-free, non-abrasive cloth.

Carafe & Carafe Lid

The Carafe and Carafe Lid should be cleaned after each brew. Rinse and clean with a damp, soapy, lint-free, non-abrasive cloth.

Water Reservoir & Reservoir Lid

The water reservoir lid and water reservoir should be cleaned periodically with a damp, soapy, non-abrasive cloth. Rinse the reservoir thoroughly after cleaning. This will ensure that no cleaning solutions remain in the area as they may contaminate the water supply. After rinsing, fill the reservoir with clean water and return it to the brewer. Do not dry the inside of the water reservoir with a cloth as lint may remain. The water reservoir lid and water reservoir should not be put into the dishwasher.

NOTE: If you are using a water filter inside the water reservoir, remove it before cleaning. The filter cartridge should be replaced regularly as needed per filter instructions.

Filter Basket

Remove the filter basket from the brewer. Remove and discard the paper filter and ground coffee. The filter basket should be washed in warm, soapy water and rinsed thoroughly. Dry all parts after use.

NOTE: Coffee grounds should be discarded and the filter basket should be rinsed clean after brewing, or in part with the daily cleaning routine

Heating Plate

Once the heating plate has cooled completely, gently wipe with a clean, damp cloth. Never use rough, abrasive materials or cleansers to clean the heating plate.
NOTE: To turn off the heating plate you can either press the POWER button or press and hold the CARAFE button until the red light is no longer illuminated.

Caring For Your Brewer (continued)

K-Cup® Pod Holder

To remove the K-Cup® pod holder from the brewer, lift the handle and grasp the top of the K-Cup® pod holder with one hand while pushing up on the bottom of the K-Cup® pod holder from underneath with the other until it releases. After cleaning, align the K-Cup® pod holder with the opening using the two front ribs as a guide and snap into place from the top.

CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To avoid the risk of injury, do not put your fingers in the K-Cup® pod holder.

NOTE: Used K-Cup® pod should be removed from the K-Cup® pod holder after brewing, or in part with the daily cleaning routine.

Funnel

The funnel can be removed from the K-Cup® pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup® pod holder.

Exit Needle

Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup® pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds.

Entrance Needle

Lift the brewer handle and locate the entrance needle on the underside of the lid. To clean all three holes in the needle, hold the brewer handle in the upward position and with your other hand, carefully insert a straightened paper clip into all three holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run two water-only brew cycles. Do not insert a K-Cup® pod.
TIP: Refer to support.keurig.com for video instructions on cleaning the entrance/exit needles.

Descaling your Brewer

As part of your preventative maintenance routine, you should descale your brewer every 3 months (or if you experience low coffee volume or slower performance). Properly follow the descaling procedure.

Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance.
Regularly descaling your brewer every 3 months helps maintain the heating element and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.

Descaling Procedure

Before you begin, you will need a large ceramic mug, freshwater, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod holder. Please allow approximately 75 minutes for the descaling procedure. Empty the water from the water reservoir. If using a Keurig® Water Filter, remove, and set aside.

STEP 1: Descaling Solution Rinse

Power the brewer off.
Pour the entire bottle of Keurig® Descaling Solution into an emptied water reservoir. Then, fill the empty bottle with water and pour it into the water reservoir. Do not add any
K-Cup® pods or ground coffee.

Place a large mug on the drip tray, then press the POWER button. Select POD, then press the 12 buttons. Press the BREW button to start a single cup rinse brew. Pour the hot
liquid into the sink.
Make sure the carafe is on the heating plate. Press the CARAFE Button then selects the 12 buttons and press the BREW button to start a carafe rinse brew. When the brew is complete, pour the hot liquid into the sink. Press the POWER button to turn the heating plate off.

STEP 2: Rinse & Rest

Let the brewer stand for at least 30 minutes.
After 30 minutes, discard any residual solution from the water reservoir and rinse thoroughly.

STEP 3: Fresh Water Rinse

Fill the water reservoir with fresh water to the MAX fill line.
Make sure the carafe is on the heating plate. Press the POWER button and select CARAFE. Then press the 12 buttons and press the BREW button to start a carafe water brew. When the brew is complete, press and hold the CARAFE button to turn off the heating plate. Pour the hot liquid into the sink.

Fill the water reservoir to the MAX fill line. Repeat the 12-cup carafe rinse 3 more times for a total of 4 brews.
Refill the water reservoir and place a large mug on the drip tray. Press the POWER button. Select POD, then press the 12 buttons. Press the BREW button to start a single cup of water brew. Pour the hot liquid into the sink.
Repeat the 12 oz brew process three more times for a total of 4 brews.

NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed
by the sound of air blowing out. If this occurs:

Turn off and unplug the brewer.
If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water.
Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should begin to function normally as the solution is rinsed out and the scale is removed. If the problem persists, allow the brewer to sit unplugged for at least 30 minutes before continuing with the rinse.

Troubleshooting

Grounds in Your Coffee

Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.

Clean the exit needle of the K-Cup® pod holder. Refer to the Exit Needle care instructions.
Clean the brewer entrance needle. Refer to the Entrance Needle care instructions.
Carafe brewing – The maximum capacity for regular ground coffee is 15 tablespoons and 12 tablespoons for decaf. Exceeding this amount may cause overflow.

Brewer Will Not Brew

After placing the K-Cup® pod in the K-Cup® pod holder, make sure that the handle is pushed down securely.
If the add water light is illuminated, add water to the water reservoir. Fill to and not beyond the MAX fill line. Make sure the water reservoir is seated properly in its base. If the add water light continues to be illuminated even after refilling, contact Customer Service.
If all of the buttons blink simultaneously, contact Customer Service.

Brewing a Partial Cup or Carafe

Make sure there is enough water in the water reservoir to perform the selected brew size.
The exit needle may be clogged. Refer to the Exit Needle care instructions.
The water reservoir may have been removed during brewing. Replace the water reservoir and perform a rinsing brew without a K-Cup® pod.
The brewer may need to be descaled. If you have repeated the descaling procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service.
The drip stop may be clogged. Remove the filter basket drawer and filter basket and rinse thoroughly to remove any grounds in the plunger.
If you live at a high altitude and experience short carafe brews, please contact Customer Service.

Brewer Does Not Have Power or Shuts Off

Make sure that you have pressed the POWER button to turn the brewer on.
Plug brewer into its own grounded outlet. If the electric circuit is overloaded with other appliances, your brewer may not function properly. The brewer should be operated on its own circuit, separate from other appliances.
For energy savings, your brewer is set to turn off automatically 5 minutes after your last brew.
If the brewer still doesn’t have power, contact Customer Service.

Helpful Hints

Water quality varies greatly. If you notice an undesirable taste in your beverage (such as chlorine or mineral tastes), we recommend using bottled or filtered water. Do not use
distilled water. You can also install a Keurig® Water Filter to help remove water impurities and improve beverage taste.

Carafe Brewing

The maximum capacity for regular ground coffee is 15 tablespoons and 12 tablespoons for decaf. Exceeding this amount may cause overflow.
When inserting a paper filter into the filter-basket, make sure it is properly seated flat.
If the brewer is not used for a few days, run a full carafe rinse brew to flush out the internal water.

Service

Beyond these recommended cleaning and maintenance procedures, this brewer is not user-serviceable. For service, please refer to the Warranty section of this guide.

Storage

Empty the water reservoir before storing or transporting and take care to ensure that you store your brewer in a safe and frost-free environment. Please be sure to store your brewer in its upright position to avoid water leakage from the inner tank. If you store the brewer in a cold environment, you run the risk of water freezing inside the brewer and causing damage. When you prepare to use it after storage, we recommend rinsing the water reservoir with fresh water and running three rinsing brews without a K-Cup® pod, as well as running a 12 cup carafe brew with no ground coffee.

If you plan to move your brewer to a different location, turn the brewer off, unplug it, and empty the water reservoir.
If your brewer has been in an environment below freezing, please be sure to let it warm to room temperature for at least 2 hours before use.

CAUTION: Please ensure the brewer is powered off and the heating plate is cooled to room temperature before storing.
NOTE: If the brewer needs to be stored for an extended period of time (a few months or more), a full descaling can be conducted before and after storage to ensure the brewer is in its best condition.

Click or Call!

Have Questions?

We’re here to help. Visit support.keurig.com for step-by-step videos on cleaning, descaling, and more.

Still, Need Help?
Give us a call at
1-866-901-BREW (2739)

Warranty

LIMITED ONE YEAR WARRANTY

Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your brewer on keurig.com/new so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective brewer without charge upon its receipt of proof of the date of purchase. If a replacement brewer is necessary to service this warranty, the replacement brewer may be new or reconditioned. If a replacement brewer is sent, a new limited one-year warranty will be applied to the replacement brewer.

This warranty only applies to brewers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province.

Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig®
brewer. Any damage to or malfunction of your brewer resulting from the use of non-Keurig® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.

WHAT IS NOT COVERED BY THE LIMITED WARRANTY?

THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty cover damages caused by the use of non-Keurig® pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power supply, or acts of God.

OTHER LIMITATIONS

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR K-DUO™ BREWER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.

HOW DO YOU OBTAIN WARRANTY SERVICE?

Keurig® brewers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll-free phone number 1.866.901?BREW (2739). Please do not return your brewer for servicing without first speaking to Keurig Customer Service to obtain a Return Materials Authorization (RMA) number. Keurig® brewers returned without an RMA number will be returned to the sender without servicing.

K-Duo® Coffee Maker

A. Water Reservoir Lid	I. Funnel
B. Water Reservoir	J. K-Cup® Pod Assembly Housing
C. MAX Fill Line	K. Drip Tray Plate
D.Water Reservoir Lock Tabs.	L. Drip Tray
E. Power Cord	M. Drip Tray Base
F.Handle	N. Carafe and Lid
G. Filter Basket Cover	O. Heating Plate
H. K-Cup® Pod Holder (H and I are the K-Cup® Pod Holder Assembly)	P. Filter Basket

Coffeehouse taste in your own home

FIND YOUR PERFECT POD
With over 70 brands and hundreds of varieties, find your match at keurig.com/new

DOWNLOAD RESOURCES

KEURIG K-Duo Essentials Coffee Maker [pdf] User Guide K-Duo, Essentials Coffee Maker, K-Duo Essentials Coffee Maker
Read more: https://manuals.plus/keurig/k-duo-essentials-coffee-maker-manual#ixzz7dZ0bHS40

FAQ’S

How do I use my Keurig K-duo Essentials coffee maker?

On the K-Cup side, just pop in your favorite K-Cup, place your coffee mug or travel mug on the drip tray, and choose either 8, 10, or 12 oz. This brewer is nice because, unlike with some other Keurig models, you don’t have to wait for the water to heat up before choosing a cup size.

Does the Keurig K-Duo have a water filter?

Yes, the Keurig K-Duo brewer fits the Short Handle Water Filter Holder. This accessory houses the charcoal water filter, which is then placed inside the KDuo’s water tank reservoir located behind the brewer.

What happens if you don’t change Keurig filter?

If you don’t change the Keurig filter the water will become dirtier and less clean over time. So much so that given months overdue of a new filter, the taste can being to change in the coffee you make.

Why is the brew indicator light blinking?

The brewer is heating.

What is the difference between K-duo and K-duo essentials?

The K-Duo Essentials is a stripped down version of the regular K-Duo, presumably having only the essentials! What do you lose? Aside from those two differences, the K-Duo and K-Duo Essentials are the same machine and give you the option to brew either single-serve coffee or full carafes up to 60 oz.

Why is the brew indicator light solid?

The brewer has finished heating.

Why does the brew indicator light flash?

The brewer is working to complete the brewing process.

Why does the brew indicator light stay on?

The brewer is finished brewing.

Why does the brew indicator light flash quickly?

The brewer is in standby mode. Press a button to resume brewing.

Why does my carafe leak?

If you notice water leaking from your carafe, there may be a crack in it or it may be damaged in some other way (for example, if you dropped it). Please contact Keurig ® customer service at 1-800-955-5025 for assistance with replacement parts or repair options . Cleaning Your Brewer Before You Brew Remove any loose coffee grounds that may have collected in or around your brewer by running two cycles of water through without a K-Cup ® pod inserted in order to flush out any loose grounds that may have accumulated inside . Use a damp cloth to wipe down any removable parts of your brewer that come in contact with water during use (for example, handle, drip tray, and reservoir lid) . Use a soft cloth with mild soap and warm water to wipe down other parts of your brewer (for example, base and display) . Dry all removable parts of your brewer thoroughly after cleaning . To clean under and behind removable parts of your brewer (for example, under handle), unplug it from its power source and use a soft brush attachment.

Can I use vinegar and water to descale my Keurig?

To properly clean your Keurig, start by wiping off the exterior and rinsing the removable parts on a weekly basis using a vinegar cleaning solution. Descale your machine by adding a 50-50 vinegar and water mixture directly into the reservoir and running a series of brew cycles.

Why does my Keurig not work after descaling?

If the Keurig descale does not work, and your light stays on, there is something wrong. The excess scale may have built up; to fix this, repeat the process with an extra solution. You can even descale your machine with something stronger like vinegar and let it sit for an hour or two.

Where is the reset button on my Keurig?

To reset a Keurig brewers with digital displays:
Press the small and medium mug buttons simultaneously and release at the same time.
Press “menu” three times immediately after releasing these buttons.
Press “menu” once more and the display should change to say “brew 0:00.”

Do Keurigs have a lifetime warranty?

No, Keurig does not offer a lifetime warranty for coffee makers.