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kogan 11-in-1 Steam Mop KAMOPSTM11A Manual

kogan 11-in-1 Steam Mop KAMOPSTM11A Manual Image

Kogan 11-in-1 Steam Mop Quick Start Guide


Safety and Warnings

Safety Instructions 

Read all safety warnings and all instructions. Failing to follow the warnings and instructions listed below may result in electric shock, fire and/or serious injury.

When using electrical appliances, basic safety precautions should always be followed including the following, to reduce the risk of fire, electric shock, personal injury and material damage.

The intended use is described in this manual. The use of any accessory or attachment or performing any operation other than those recommended in this instruction manual may present a risk of personal injury.

Using Your Appliance 

  • Do not direct steam at people, animals, electrical appliances or electrical outlets.
  • Do not expose to rain.
  • Do not immerse the appliance in the water.
  • Do not leave the appliance unattended. Keep children away from the unit while in use.
  • Do not leave the appliance connected to an electrical outlet when not in use.
  • Never pull the power cord to disconnect the appliance from the socket. Keep the appliance cord away from heat, oil and sharp edges.
  • Do not handle steam cleaner with wet hands.
  • Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or expose cord to heated surfaces.
  • Do not use appliance in an enclosed space filled with vapour given off by oil-based paint thinner, some moth-proofing substances, flammable dust or other explosive or toxic vapours.
  • Do not use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
  • Do not use on any unsealed hard floor surfaces, surfaces that have been treated with wax or some no-wax floors as the sheen may be removed by the heat and steam action. It is always recommended to test on an isolated area of the surface before proceeding and to check the use and care instructions with the floor manufacturer.
  • Never put descaling, aromatic, alcoholic or detergent products into the steam mop, as this may damage it or make it unsafe for use.
  • If the circuit breaker activates while using the steam function, please discontinue using it immediately and contact Kogan.com Support. (Beware of the risk of electrical shock)
  • The appliance emits very hot steam to sanitise the area of use. This means that the steam head and cleaning pads get very hot during use.
  • Caution: Always wear suitable shoes when using your steam mop and when changing the accessories on your steam mop. Do not wear slippers or open-toed footwear.
  • The lid may become hot during use.
  • Care should be taken while using this appliance. Do not touch any parts which may become hot during use.
  • Do not use when the micro-fibre cleaning pad is not installed correctly

Safety of Others

  • This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with this appliance.
  • The appliance should not be left unattended while it is connected to the supply mains.
  • The appliance should not be used if it has been dropped, if there are visible signs of damage or if it is leaking.
  • Keep the appliance out of reach of children when it is connected to power or while cooling down.

Safety Guidelines-Definitions 

It is important for you to read and understand this manual. The information it contains relates to your safety and prevents problems

  • DANGER: Indicates an imminently hazardous situation which will result in death or serious injury, if not avoided.
  • WARNING: Indicates a potentially hazardous situation which could result in death or serious injury, if not avoided.
  • CAUTION: Indicates a potentially hazardous situation which may result in minor or moderate injury, if not avoided.

Notice: If used without noticing the safety alerts above, a potentially hazardous situation arises and may result in property damage.

Residual Risks 

Additional residual risks may arise when using the tool which may not be included in the enclosed safety warnings. These risks can arise from misuse, prolonged use, etc.

Even with application of the relevant safety regulations and implementation of safety devices, certain residual risks cannot be avoided. These includes,

  • Injuries caused by touching any moving parts.
  • Injuries caused by touching any hot parts.
  • Injuries caused when changing any parts or accessories.
  • Injuries caused by prolonged use of the appliance. When using the appliance for prolonged periods, ensure that you take regular breaks.


  1. Folding button
  2. Handle
  3. Cord holder
  4. Steam head swivel
  5. Lock catch
  6. Power cord
  7. Power switch
  8. Water inlet
  9. Indicator light
  10. Steam control knob
  11. Water tank cap
  12. Water tank button
  13. Water tank
  14. Detergent tank
  15. On/off switch (for detergent choice)

A Main body
B Holder
C Window squeegee
D Small scrub brush
E Medium scrub brush
F Accessory adaptor
G Angle nozzle
H Grout cleaning tool
I Scraping tool
J Measuring cup
K Microfiber pad
L Garment steamer cloth
M Steam and detergent head
N Carpet gilder


Assembly Instructions

Note: Each steam mop is 100% tested in the factory to ensure product performance and safety.

Warning: Before attempting any of the following operations, make sure that the appliance is switched off, unplugged, cold and contain minimal or no water.

Spread Handle 

  • Turn the handle along spindle until it locks into place.
  • Press the Folding Button (1) and turn the handle to fold back.

Attaching the Steam Head 

  • Slide the bottom end of the main body into the steam head (M) until the Mop Head Swivel (4) clicks into place
  • The steam head (M) can be removed from the main body by pressing the Lock Button on the main body

Attaching a Cleaning Pad 

  • Because of hook and eye design at the bottom of the steam head (M), just place a micro-fibre cleaning pad (K) to steam head, they can attach.
  • Place the front of your shoe onto the cleaning pad removal tab and press down firmly to remove.

Attaching Carpet Gilder 

  • Press the micro-fibre cleaning pad (K) down with vertical pressure, until it attached to the carpet gilder (N).
  • To remove, place the front of your shoe onto the cleaning pad removal tab and press down firmly.


  1. Fill the water tank
    • Method one: Open the water tank cap (11) by turning anticlockwise, fill 300ml of water using the measuring cup and then turn clockwise to close the water tank cap (11).
    • Method two: Remove the water tank from main body, open the water tank cap (11) by turning anticlockwise, fill the water tank from water faucet and then turn clockwise to close water tank cap (11).
    • Install the water tank (13) to main body until it clicks into place.
  2. Open the cap of the Detergent Tank (14) and add the detergent into the tank if required for cleaning.
  3. Plug in the appliance to a grounded outlet.
  4. When you switch the appliance on, the indicator lights will turn red on each side of the water tank, indicating preheating. If the lights do not illuminate, please check the “troubleshooting” section for more details.
  5. It will take approximately 20 seconds for preheating to complete. Once the steam mop is ready to use, the water tank will glow blue, and the mop will emit the steam automatically.
    • Notice: If you power off during preheating or after preheating, then power on again and the appliance will repeat the above preheating action.
  6. When the cleaning surface is stained with grease or oil, etc., you need to press the on/off switch (15) to the ON position, then the detergent will emit together with the steam.
  7. When the water tank is empty, fill with water and it can work for approximately 20 minutes.
  8. Control the steam volume by turning the steam control knob (10) clockwise to increase and anticlockwise to reduce.
    • Notice: Steam volume control via the knob will take 3 seconds from when you adjust steam volume to when it releases steam at this volume. This is a normal phenomenon.
  9. When normal cleaning, the steam head has big rotary angle, it can clean corners and can clean low spaces.

Use as A Hand Steam Cleaner

  • Push the lock catch (5), take the main body (A) out of the holder (B) and take out the power cord.
  • Install the accessory adaptor at the top of main body (A), until it fixes into place.
  • Press the lock button on the main body to remove the accessory adaptor from main body (A)
  • Choose the appropriate accessories (check accessories list), to attach to the accessory adaptor (F), then turn clockwise, until it fixes into the place.

Cleaning and Care

Be sure that the unit is disconnected from power when cleaning.

Drain the remaining water in the tank and clean the tank after every use.

Please use detergent to clean and then wash with clean water and air dry the accessories when they are dirty.

How to Decalcify the Water Tank

To clean calcium deposits that builds up inside the water tank, add one or two tablespoons of white vinegar and close the water tank with the cap and shake the contents. Do not turn the steamer on.

Thoroughly rinse with clean water.

Removing Limescale

If your steam mop begins to produce steam more slowly than usual or stops producing steam, you may need to remove limescale. Limescale can develop over time on the metal parts and greatly affect mop performance.

It is necessary to remove limescale on a regular basis every 25-50 times you use a full tank of water or at least once a month, especially in areas with hard water.

The frequency of limescale removal depends upon the hardness of your tap water and how often you use the steam mop.

  1. Prepare a solution with 1/3 part white vinegar and 2/3 part tap water and add to the water tank.
  2. Secure and position the unit to ensure steam released is aimed away from the floor or surrounding objects and surface. Plug the unit in, turn the unit ON by pressing the power switch and allow the unit to produce steam until the vinegar/water solution is used up.
  3. Repeat the above procedure as many times as necessary until a normal steam flow rate is achieved.
  4. Fill the water tank with fresh water and rinse.
  5. Fill the water tank with fresh water again, attach to the unit and release steam through the system until the water tank is used up.

Don’t leave the steamer unattended during the limescale removal process and/or while in use.

Notice: Perform a test by cleaning on a suitable isolated area after each limescale removal process to ensure that there is no debris left in the system.

Cleaning Blocked Steamer Accessories

Due to the high mineral content in water, you may notice less steam coming out from the steamer accessories. This may be caused due to calcium build-up inside the tip of the nozzle.

How to clean calcium build-up

  1. It is recommended to use a spray lubricant. Spray a small burst or two of lubricant inside the tip of the nozzle.
  2. After spraying lubricant inside the component, tilt the steamer with water according to the directions and run a continuous jet of steam through the affected accessory for several minutes to remove the deposit.
  3. Once the steam pathway is clear, aim the steamer at a neutral surface or cleaning cloth to make sure no debris is emitted.

This product contains no serviceable parts. Do not try to repair it yourself. Any servicing that requires disassembly other than cleaning must be performed by a qualified technician. All servicing should be done by an authorised service representative.

Cleaning the Microfiber Pad

  • Machine washable on “warm” setting. Always use a mild detergent.
  • For best care results, lay flat to dry.

Important: Allow the steamer to cool down completely before performing any maintenance or troubleshooting checks.

Important: Never use bleach or fabric softener when washing the microfiber cleaning pad.


  • After use, turn power off and unplug the power cord.
  • Take out the water tank and empty the residual water in the tank. Clean the external surface with a dry cloth.
  • Wait until the steam mop cools down to clean it and any accessories.
  • Remove the cleaning pad and wash it, so that it will be ready for next use.
  • Store the unit in a protected, dry area. Keep water funnel and measuring cup for future use.
  • Keep out of reach of children.


Rated voltage: 220-240V
Rated frequency: 50Hz
Output power: 1300W (+5%, -10%)
Water tank capacity: 300ml
Waterproof level: IPX4


Use troubleshooting guide as a first step to resolve any problems you experience.

All servicing should be done by an authorised service representative.

Warning: To reduce risk of personal injury, unplug the steamer before servicing and allow it to cool.


This marking indicates that this appliance should not be disposed with other house-hold wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

User manual is subject to change without notice. For the latest version of your user manual, please visit https://www.kogan.com/usermanuals/

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