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kogan Water Purifier and Suspenser System Manual

kogan Water Purifier and Suspenser System Manual Image

Water Purifier and Dispenser System
Quick Start Guide

Product Features

  • Energy-saving, low noise, and damage-resistant structure. Suitable for use in homes, hotels, schools, etc.
  • Double security system. Hot water temperature is always between 80°C and 95°C, hot enough to make tea, coffee, or other instant foods.
  • The water dispenser cooling system is durable, suitable for use during summer.

Parts List

1 Water Guard 6 Hot Water Faucet
2 Power Switch 7 Drip Tray
3 Indicator Lamp 8 Drain Plug
4 Data Plate 9 Electric Power Cord
5 Cold Water Faucet

Note: Image is for reference only. Actual unit may differ slightly.

Technical Infomation

Voltage – Frequency 240V / 60Hz
Heating Power 500W
Cooling Power 85W
Water Heating Capacity 5.0L/h
Water Cooling Capacity 1.0L/h
Electric Shock Prevention Type I


Please handle this product with care and inspect it regularly to ensure it is in good working order.
If the product, power supply cord or plug shows any signs of damage: stop use, unplug and contact Kogan.com support.


  1. Insert the bottle vertically on the seat, then press the water faucets until water flows out of the red hot water faucet.
  2. Insert the power plug to the wall socket, then turn the electric switches to the ON position to start the appliance. DO NOT MOVE BOTH SWITCHES AT THE SAME TIME. The cooling and heating indicator lights should light up. This device is designed to provide hot or cold water whenever you require it. It will automatically turn off when the water reaches the desired temperature, then it will turn on again when the water falls outside this temperature.


  • Make sure you have checked that water will pour from the hot water faucet before plugging the unit in and turning it ON. If the dispenser is turned on with an empty water tank, it may damage the unit.
  • When moving the water cooler, do not tilt the unit more than 45° to avoid damaging the compressor.
  • Always install the dispenser indoors on a flat surface, at a distance of no less than 15cm from the wall behind it.
  • Keep the appliance away from high temperatures, in a dry, well-ventilated place. Never install the unit in the open air, where it may be rained on or in direct sunlight.
  • Children should NEVER use the hot water faucet.
  • If the appliance is not going to be used for a long period of time, unplug the unit and drain all water from the interior.
  • Before first use and after a long period of non-use, the water tank and water pipes should be cleaned. The first tank of heated water must be discarded (switch the heating system to OFF while draining the tank).
  • Wash the system once every 3-6 months.
  • Do not just pull the plug to cut the power from unit. The unit must not be turned OFF or ON by simply connecting or disconnecting the power source.
  • Do not clean the outside of the unit with water to avoid electric shock. Clean it with a soft cloth.
  • If you are not using the unit for a long period of time, or even during the night, you can turn it OFF to save energy.
  • Do not attempt to change the power cord yourself in the event of damage. Contact the Kogan.com customer support team.
  • The equipment must be installed in a location where you have easy access to the electrical plug.
  • Keep the ventilation openings at the back of the unit uncovered and unobstructed.
  • Do not damage the refrigerant circuit.
  • The environmental temperature for this appliance should be between 18°C and 38°C.
  • This appliance can be used by children aged from 8 years and above, or persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Do not store explosive substances such as aerosol cans with a flammable propellant near this appliance.
  • This appliance is designed to be used in household and similar applications such as:
    ✔ Staff kitchen areas in shops, offices and other work environments
    ✔ Farm houses and by clients in hotels, motels and other residential environments
    ✔ Bed and breakfast type environments
    ✔ Catering and other similar non-retail applications

Water Purifier

The service life of the water purifier element is 3000 litres of tap water.


Wash your hands thoroughly before handling the various elements.

  1. Take the ceramic filter and multi-layer cartridge and place them in a clean bucket of water and allow to soak for at least 30 minutes, then rinse them both thoroughly.
  2. Wash the lower tank thoroughly.
  3. Place the joining ring onto the top of the lower tank.
  4. Take the multi-layer cartridge and screw it into the seating/holder, taking care not to overtighten it.
  5. Place the assembled cartridge onto the joining right properly.
  6. Take the upper tank and insert the plastic filter. The washer must be on the inside. Once again, do not overtighten.
  7. Place the top tank onto the joining ring.
  8. Place the floating valve onto the bottom of the lower tank.
  9. Remove the smart seat of the dispenser and place the unit onto the dispenser.
  10. Check all parts for secure fitness and alignment.
  11. Fill tank with water, then place the top cover in place.

Filter Maintenance

  1. Remove the top lid.
  2. Remove the top filter cover, wash or replace the filter cloth (as shown to right)
  3. The filter element itself can be unscrewed counterclockwise.
    • Black activated carbon powder will float in the water when the filter is first used. Clean the water filter and let this black water flow out before putting the filter onto the
    • The water purifier must be located out of direct sunlight.
    • Water being fed through the filter should be clean tapwater. Do not put greywater or other dirty water through the filter as this will greatly reduce the lifespan of the filter.
    • If you find that the speed of filtration after 200-300 litres is still slow, please take out the top layer of the filter element and wash it under a fast-flowing tap.
    • Please change the filter after one year’s use or after 3000 litres of water filtration.


In the event of a malfunction, turn off the water dispenser and disconnect it from the electrical power source.

Problem Possible Cause Possible Resolution
Lights do not light up
  1. Appliance is not connected to the electrical system.
  2. Switch is not ON.
  1. Make sure unit is plugged in and the switch is ON.
  2. Turn the power switch to ON.
  1. Water container is broken.
  2. Water pipe is broken.
  3. Faucet is damaged.
Contact the Kogan.com customer support team.
Not heating
  1. Heating switch is damaged or does not make contact.
  2. Heating tank is burnt.
Contact the Kogan.com customer support team.
Not cooling
  1. Cooling switch is damaged or does not make contact.
Contact the Kogan.com customer support team.

Filter Troubleshooting

Problem Possible Cause Possible Resolution
Water leaks Ball has floated off
Impurity on head valve of ball float
Valve core seal is misplaced
Screw on ball float Clean the head valve of the ball float Check that seal is in position
No water filtering Top filter layer is jammed due to not being cleaned
Filter is old/failed
Remove the filter and wash it under a fast flowing tap
Replace the filter

If you have any questions or concerns regarding the use of this product, please contact the Kogan.com customer support team for advice.

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