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moa Hot Water Dispenser HWD14 Manual

moa Hot Water Dispenser HWD14 Manual Image

moa Hot Water Dispenser HWD14

Before use, please read this manual carefully.
Only connect the appliance to an earthed wall socket.
This appliance is for household use only. When using electrical appliances, basic safety precautions should always be followed to avoid Fires, electric shocks, burns, or other iniuries and damage. Read these operating and safety instructions carefully.


Only connect the appliance to an earthed wall socket.

  1. Read all instructions carefully before using.
  2. Before use the appliance, please make sure the voltage indicated on the rating plate corresponds to the wall outlet at your home, if not please do not operate it and connect your local distributor for proper replacement.
  3. Please check if the power card, plug and the control panel is loose or damaged, or if the housing is cracked or deformed due to the heavy hit, please da not use the appliance if in any above cases, contact your local distributor immediately.
  4. Do not operate the appliance without less water level to avoid damaging the heating elements.
  5. Do not let the cord hang over the edge of table or counter, and not keep the appliance touch any hot surface.
  6. Do not place the appliance on or near any gas or electric burner or inside heated oven.
  7. Do not put the appliance into a working disinfection cabinet.
  8. Do not Freeze the appliance in the refrigerator.
  9. Do not lean the appliance or operate it upside down
  10. Do not use it outdoors.
  11. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lock of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliances by a person responsible for their safety.
  12. Make sure ta operate the appliance when children is under good custody.
  13. This appliance is not a toy, please make sure the children do not play with it.
  14. Please ensure the appliance is used on a Firm and flat surface out of reach of children, to avoid being overturned in a sudden and result in the scald or hitting injury.
  15. To protect against o Fire, electric shock or other personal injury, do not immerse any part of the appliance in water or other liquid
  16. Do not touch the hot surface, water spout when the appliance is operating
  17. While the appliance is under working, do not louch or block the steam auet by hand or other stuff, do not open the water tank lid in a rush, in order ta avoid the scald by the hat steam or cause any other malfunctions.
  18. To avoid being scalded, it is prohibited to use hond or any ports of your body lo feel the temperature or steam when the appliance is using
  19. Do not use the appliance to heat anything other than water. Do not fill above the “maxM indication. Do not operate it if water is below minimum.
  20. Unplug the appliance before do the cleaning, and make sure it is cooled down thoroughly.
  21. If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid any hazard.
  22. The power cord could only be replaced by the exclusive power cord if any damages.
  23. Do not operate the appliance when it is out of working or with malfunctions, return it to the nearest authorized service agent or manufacturer fur examination, repair or replacement, do not try to disassembly it by yourself.
  24. This appliance is intended to be used in household and similar locations such as:
    • staff kitchen areas in shops, offices and other working environments;
    • form houses;
    • by clients in hotels, motels and other residential type environments;
    • bed and breakfast type environments.
  25. Please save this instruction booklet.


If use the appliance far first time, please clean up the water tank before use. Always unplug from the plug socket before cleaning.
Fill in with clean water ta clean, plug in and press the switch ta ON position, let the water flowing until tank be empty and repeat the same steps far several times, then refill the proper clean water to be ready far operation.

  1. Fill in water
    Open the lid, fill the water tank with the desired amount of water, and then close the lid. Note: the water level must be less the Max level.
    Tips: Suggest to use purge water in the appliance
  2. Obtain desired water
    Make sure the plug is connected ta the proper wall outlet, and fill
    in the water with desired amount. Place your cup on the removable water tray, make sure it aligns with the spout. Press the On/Off button once, the blue light turns on, about 5-1 Os, start to dispense 200ml hot water, press the On/Off button twice, the green light turns on, start to dispense continuous hot water.
    Do not touch the boiled water and steam in order to protest against the scald by the boiled water and hot steam.
    The appliance have manual thermostat to recover the heating function far abnormal operation, if the unit is no power, stop working, not boiling the water, you con reset the thermostat by a reset key easily.
    After cleaning the appliance, please open the drainage stopper in order to clean up waste water, Pls tighten the drainage stopper after opening it.
    Note: IF found water leakage from the bottom, pls tighten the drainage stopper.
  3. Water disposal from the water tray
    When the water tray is full, to grasp and stabilize the appliance by one hand, use another hand to lift up the water tray slightly to remove it, empty the water tray and insert it into the original place with proper force.


  1. Always switch off and unplug your water dispenser and allow it to cool completely before cleaning.
  2. Do not immerse the appliance into any liquid to avoid the damage.
  3. To maintain it’s performance, descale the appliance at least once every month. Please use the toxic free detergent such as citric acid, add some citric acid or vinegar into water, let the water dispenser run out until tank is empty, do this about two or three times, the scale will be get rid of completely. After the completion, please pour out all boiled water and add pure water to operate the appliance once before you drink.
  4. Do not use any chemical, metal, wood or abrasive detergent to clean the appliance housing, always use a damp cloth.
  5. Always handle the appliance gently, do not place it near the edge of the table and the counter, ta protect against the deform or Function damage in case it fall down from the table accidently.
  6. When time of cumulative use reach 10 hours, the green light will Rash to remind descale, after descale, press the on/off button for 5 seconds to unlock, the green light will not flash and the appliance is normal for using.


If do not use the appliance for long, unplug and clean it, then put back into the original packing box to avoid the electrical components are humidified or damaged.

This marking indicates that this product should not be deposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolledly waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer when, the product was purchased. They can take this product for environmental safe recycle.


The appliance has a manual thermostat to recover the healing function for abnormal operation, if the unit is no power, stop working, not boiling the water, you can reset the thermostat by using the reset key to press the reset hole.


Do not dispose of the device in normal domestic waste.
Dispose of the device over a registered waste disposal firm or through your communal waste disposal facility.
Observe the currently valid regulations. In case of doubt, consult your waste disposal facility.


Dear Valued Customer,
Thank you very much for purchasing a MOA product.
We wish you to inform you that this product is covered by a warranty which complies with all legal provisions concerning existing warranty and consumer rights in the country where the product was purchased.
Should you find any defect or malfunction of your MOA product, please contact the appropriate Customer Care Center.
Sincerely yours,
The MOA Team

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