Welcome
Thank you for purchasing the mophie juice pack battery case with charge force wireless power, made for Samsung Galaxy S8 and Galaxy S8+. Your juice pack case gives your phone high-impact protection and enough power to go all day without your needing to find a power outlet. With charge force wireless power, recharging your juice pack case and phone couldn’t be any easier — simply place the juice pack case against any mophie charge force wireless charger or use virtually any wireless charging technology.
Package Contains
- mophie juice pack battery case made for Samsung Galaxy S8 or Galaxy S8+
- Quick-start guide
Features
Your mophie juice pack battery case’s lithium polymer battery extends the battery life of your phone for hours with extra battery whenever you need it, all while providing a comfortable ergonomic design and the complete protection of a hard-shell case.
Here are just some of the reasons why your juice pack case is so great:
- Wireless charging — you can simply place
the juice pack case on just about any wireless charging base to immediately begin recharging the phone and case. - The juice pack case is compatible with all mophie charge force mounts for your home, desk, and car, and with any Qi-compatible wireless charger. (Click here to see mophie charge force products.)
- (Take a breath) Ergonomic, form-fitting, fully protective impact-resistant case-and-battery in-one made for Galaxy S8 or Galaxy S8+.
- High-impact protection — built to protect against drops and hard falls.
- A 3-second press of the status button allows you to charge your phone whenever it needs it; another 3-second press places the juice pack battery back in standby mode. (However, even in standby mode your phone still has full case protection.)
- Priority+ wireless charging provides power to your phone first before the juice pack case starts to recharge.
- Track battery power at a glance with the integrated four-light LED status indicator. You can keep tabs on charging status and current battery life. Know before you go!
- Rechargeable for over 500 full cycles. Our case is built to last, letting you do more, longer.
- Built-in short-circuit, over-charge, and temperature protection, so you can charge with confidence. Safety first!
Compatibility
- The mophie juice pack battery case made for Galaxy S8 is designed and intended solely for the Samsung Galaxy S8 smartphone. Please do not attempt to use it with any other device.
- The mophie juice pack battery case made for Galaxy S8+ is designed and intended solely for the Samsung Galaxy S8+ smartphone. Please do not attempt to use it with any other device. ·
- The mophie juice pack battery cases made for Galaxy S8 and Galaxy S8+ will charge wirelessly from any mophie charge force charger or any Qi-compatible wireless charger and are also compatible with other wireless charging technologies, such as those used at coffee houses, on airline flights, in furniture products with wireless charging, and in consumer vehicles that support wireless charging.
- The juice pack cases will also wirelessly charge from a Samsung Fast Charge Wireless Charging Pad but will charge at standard wireless charging speeds, not at 1.4x Fast Charging speeds.
Installing your juice pack case
- Separate the juice pack case sections.
- Slide your Galaxy S8 or Galaxy S8+ phone all the way into the bottom section of the juice pack case so that the case’s USB-C connector is fully inserted into the phone’s USB-C port.
- Slide the top section of the juice pack case all the way over the exposed top of the phone so that it snaps into the bottom section of the case.
Charging your phone using your juice pack case
IMPORTANT: Before using your juice pack case for the first time, fully charge it (so that pressing the charge status button lights all 4 LEDs).
To begin charging your phone, press the status button for two seconds. To stop charging your phone, press the status button again for 3 seconds.
Charging your juice pack case (Wireless)
Your juice pack case will charge wirelessly from mophie charge force mounts and all Qi-compatible wireless chargers and can be wirelessly charged by most brands of wireless charging bases. It is also compatible with other wireless charging technologies, such as those used at coffee houses, on airline flights, furniture products with wireless charging, and in consumer vehicles that support wireless charging.
- Place the juice pack case against the mophie charge force mount or on the wireless charging base.
- Follow the charging base instructions, and make sure that the juice pack case is centered on the charging base. (When charging from a mophie charge force mount the juice pack case will automatically align itself for a proper charge.)
Charging your juice pack case (Wired)
Use the USB-C cable supplied with your Galaxy S8 or Galaxy S8+ phone to charge your juice pack case by connecting it to the USB-C wall adapter included with your phone, or a USB-C car charger. This will allow the case and phone to charge at the fastest speeds available from the adapter or charger.
Checking your juice pack case’s charging status
Momentarily press the status button on your juice pack case and the status LEDs will indicate its charge level. Four LEDs mean that the case is fully charged, while one LED means that it’s almost empty. Know before you go!
Taking care of your juice pack battery case
- Keep your juice pack case dry and away from moisture and corrosive materials.
- Do not clean your juice pack case with harsh chemicals, soaps, or detergents. Just wipe it with a soft, water-dampened cloth.
- Make sure the case’s USB port does not become contaminated with lint or other debris. Use a canned-air type of product periodically to ensure that the port opening is clear.
- Recharge your juice pack case once every three months when not in use. If you plan on putting it away, charge it for one hour first.
Warranty
At mophie, we are dedicated to making the best quality products. To back this up, this product is warranted for 2 years from the date of purchase. This warranty does not affect any statutory rights that you may be entitled to. Keep a copy of your purchase receipt as proof of purchase. Be sure to register your product at mophie.com. Failure to register your product and/or provide proof of purchase may void the warranty.
Exclusions & Limitations
Except for the limited warranty expressly set forth or to the extent restricted or prohibited by applicable law, mophie expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that mophie shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any mophie product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the mophie product.
Customer Service
Telephone: 1-888-8mophie
International: +1 (269) 743-1340
Web: www.mophie.com/cs
Warning
Read all instructions and warnings prior to using this product. Improper use of this product may result in product damage, excess heat, toxic fumes, fire, or explosion, for which damages you (“Purchaser”), and not mophie LLC (“Manufacturer”) are responsible.
WARNING! This product contains magnets. To reduce the risk of interference with other electrical equipment, consult your doctor and/or device manufacturer before using this product if you have a pacemaker or other implanted electrical device.
Before using your juice pack case for the first time, fully charge it (so that pressing the charge status button lights all 4 LEDs).
Do not store devices in high-temperature environments, including heat caused by intense sunlight or other forms of heat. Do not place the device in fire or other excessively hot environments.
Be cautious of drops, bumps, abrasions, or other impacts to this device. If there is any damage to the device such as dents, punctures, tears, deformities, or corrosion due to any cause, discontinue use. Contact the Manufacturer or dispose of it in an appropriate manner at your local battery-recycling center.
Do not disassemble this device or attempt to re-purpose or modify it in any manner.
For questions or instructions for the various ways to charge the device refer to the Charging your juice pack case sections of this manual.
Do not attempt to replace any part of this device.
If this device is intended by Purchaser to be used by a minor, purchasing adult agrees to provide detailed instructions and warnings to any minor prior to use. Failure to do so is the sole responsibility of the Purchaser, who agrees to indemnify the Manufacturer for any unintended use/misuse by a minor.
All products have gone through a thorough quality assurance inspection. If you find that your device is excessively hot, is emitting odor, is deformed, abraded, cut, or is experiencing or demonstrating an abnormal phenomenon, immediately stop all product use and contact the Manufacturer.
Before storing your battery for an extended period of time, charge it for one hour.
Never dispose of batteries in the garbage. Disposal of batteries in the garbage is unlawful under state and federal environmental laws and regulations. Always take used batteries to your local battery recycling center.
Legal
This product is meant for use only in conjunction with the appropriate device. Please consult your device packaging to determine whether this product is compatible with your particular device. The manufacturer is not responsible for any damages to any device incurred through the use of this product.
The manufacturer shall not in any way be liable to you or to any third party for any damages you or any third party may suffer as a result of use, intended or unintended, or misuse of this product in conjunction with any device or accessory other than the appropriate device for which this product is designed. The manufacturer will not be responsible for any damages you or any third party may suffer as a result of misuse of this product as outlined above. If you are responsible for product use with an unintended device and damages result from such use, you agree to indemnify the Manufacturer for any resulting injuries to any third party(ies).
mophie, juice pack, charge force, Priority+, Stay Powerful, the five-circles design, and the mophie logo is trademarks of mophie inc. Samsung and Galaxy S are trademarks of Samsung Electronics Co., Ltd. `Designed for Samsung’ means that an accessory has been designed to connect specifically to Samsung mobile phones and has been certified by the developer to meet Samsung performance standards. Samsung is not responsible for the operation of this device or its compliance with safety and regulatory standards. The `Qi’ symbol is a trademark of the Wireless Power Consortium. All rights reserved. Patents: mophie.com/patents.
This device complies with part 15 of the FCC Rules and RSS-Gen of IC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced technician for help.
CAUTION: To comply with the limits of the Class B digital device, pursuant to Part 15 of the FCC Rules, this device must be used with certified peripherals and shielded cables. All peripherals must be shielded and grounded. Operation with noncertified peripherals or non-shielded cables may result in interference to radio or reception.
MODIFICATION: Any changes or modifications of this device could void the warranty.
This device CONFORMS TO UL STD 60950-1 CERTIFIED TO CSA STD NO. 60959-1, CONFORMS TO UL STD. 2054.
FAQS
Is the case too heavy for a popsocket with a popsocket mount for a car?
Yes it keeps the mophie low and not on the window it’s to heavy and could fall on your leg.
Does the case block access to the headphone jack?
No there is a hole that allows for the headphone jack to plug in.
why doesnt my case charge with any of the cables i bought except the original Samsung one?
Because most likely the other cables aren’t capable of delivering the charge that is required to charge both the 3500 mAh AND the 3300mAh Mophie battery. The original Samsung cable works because it’s delivering the appropriate amount of current to charge both. You could try a cable that’s rated for charging both but most likely the cheap knockoffs aren’t doing the job.
Did anyone find a car mount that will hold this securely?
the vent-type holder does a great job holding mine/ drove lyft and uber for 4 months and only one time did the phone slip out of vent mount
Does this case allow fast wireless charging (10W/2A)?
Yes, your phone will Fast Charge from the Samsung Adaptive Fast Charging wall charger while it’s inside the juice pack case.
This states that “Priority+” allows for fast charging, but does this allow Power Delivery charging?
Yes, it does.
My usb charge port is dead and i use Qi wireless charging only, will yhis charge my phone?
Because your usb port is dead, it might not work because the Mophie is plugged on the bottom into your usb port. Your phone by itself should charge wirelessly.
Will this charger fit into a samsung galaxyS7?
No. This juice pack is not compatible with the Samsung Galaxy S7.
the picture doesn’t seem correct, is t?
NO! I’ve reported it. This is a picture of the Mophie Charge force case which works with the Mophie Charge Force pack. When you order this you receive the Mophie all in one charge case (old style)
Will this case work with an edge to edge tempered glass screen protector?
The mophie juice pack is compatible with most screen protectors.
does this come in any other colors besides black?
You should have a color selection
Is the power key missing on the right to turn off the phone is that normal
Hold down the button on the left side. That turns it on and off.
how do i use a mophie?
Press and hold the button on back of the Mophie for about 10 seconds, the leds should flash in sequence, then go off. You know that it is charging by looking at your battery level in the top right. The battery icon should turn black with a lightning bolt in the middle.
How fast does the case charge the phone? What’s it’s the output?
The juice pack case for the Samsung Galaxy and S8+ supports Qualcomm Quick Charge 3.0, as well as Samsung Fast Charge, and USB Power Delivery. The case is able to accept inputs of 5 volts, up to 3 amps, and 9 volts, up to 2 amps, and they are able to output at the same rate.
