Details
Modem InformationDOCSIS 3.0 Single Band WiFi Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway |
Highest Service LevelPreferred 150 |
Front ViewClick to enlarge. |
After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section. | |
Back ViewClick to enlarge. |
The Netgear C3700v2 has the following ports available on the back of the modem.
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MAC AddressClick to enlarge. |
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
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Troubleshooting
The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Solution |
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WPS | Blinking Green | None
This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid. |
WiFi On/Off | Off | WiFi disabled |
On | None – WiFi enabled | |
Power | Off | No power |
Solid Green | None | |
Downstream | Off | No downstream channel locked |
Blinking Green | Scanning for downstream channel | |
Solid Green | None – connection from the computer to the Internet established on one channel | |
Upstream | Off | No upstream channel locked |
Blinking Green | Scanning for upstream channel | |
Solid Green | None – connection from the Internet to the computer established on one channel | |
Internet | Off | No connection |
Solid Green | None – cable WiFi modem operational | |
Slow Blink | None – cable WiFi modem receiving DHCP information | |
Fast Blink | None – cable WiFi modem downloading a configuration file | |
2.4 GHz WiFi | Off | 2.4 GHz radio off |
Solid Green | None – 2.4 GHz radio on | |
Ethernet | Off | No device connected to an Ethernet port |
Solid Green | None – powered-on device connected to an Ethernet port | |
USB | Off | No device connected via USB |
On | A device connected via USB and ready for use |