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Netgear C3000v2 Nighthawk Cable Modem manual

Netgear C3000v2 Nighthawk Cable Modem manual Image


Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150

Front View

front view netgear c3000

Click to enlarge.

After the cable modem successfully registers on the network, the Power, Upstream, Downstream, and Internet indicators illuminate continuously to indicate that the modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

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The Netgear C3700v2 has the following ports available on the back of the modem.
  • RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings.
  • USB – Connects to selected client devices
  • ETHERNET – Provides internet access to a single device. Only one port is active at a time.
  • CABLE – Connects to the cable wall outlet
  • POWER – Connects the device to the power adapter
  • POWER ON / OFF – Turns the device on and off

MAC Address

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
  • The S/N is the serial number.
  • The CM MAC is the MAC address.


The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light Status Solution

Blinking Green None

This button lets you use WPS to join the WiFi network without typing the WiFi password.

The WPS LED blinks during this process and then lights solid.

WiFi On/Off

Off WiFi disabled
On None – WiFi enabled

Off No power
Solid Green None

Off No downstream channel locked
Blinking Green Scanning for downstream channel
Solid Green None – connection from the computer to the Internet established on one channel

Off No upstream channel locked
Blinking Green Scanning for upstream channel
Solid Green None – connection from the Internet to the computer established on one channel

Off No connection
Solid Green None – cable WiFi modem operational
Slow Blink None – cable WiFi modem receiving DHCP information
Fast Blink None – cable WiFi modem downloading a configuration file
2.4 GHz WiFi

Off 2.4 GHz radio off
Solid Green None – 2.4 GHz radio on

Off No device connected to an Ethernet port
Solid Green None – powered-on device connected to an Ethernet port

Off No device connected via USB
On A device connected via USB and ready for use

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