NETGEAR C6220 Cable Modem WiFi Router Combo manual

NETGEAR C6220 Cable Modem WiFi Router Combo


Modem Information DOCSIS 3.0 Dual Band WiFi Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.0 16×4 or higher modem	Highest Service Level Preferred 150

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.0 16×4 or higher modem

Highest Service Level

Preferred 150


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View Click to enlarge.		The gateway includes the following connection ports: Reset – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of the WiFi modem. See Netgear’s support article for steps on how to reset the device to factory settings. (login/Reset instructions) USB 2.0 Port – Connects to the USB port on your computer. LED On / Off – Use this switch to power the LED on or off. Ethernet ports – Provides internet access to a single device. Only one port is active at a time. Coax / WAN – Connect your coaxial cable line to this port. AC IN – Connect the supplied power cord to this port. Power On / Off – Use this button to power the device on and off.

MAC Address Click to enlarge.		The information below is usually found on a sticker located on the bottom of the gateway. The S/N is the serial number. The CM MAC is the MAC address.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
WPS button with LED	Off	No WiFi client associated with the cable modem via WPS
	Blinking Green	The device is attempting to connect with a network.
	Solid Green	None – WPS configuration successful
WiFi On / Off button with LED	Off	WiFi radios are turned off and you cannot use WiFi to connect to the modem router
WiFi On / Off button with LED	Solid Green	None – WiFi enabled
Power	Off	No power
	Solid Green	None
	Solid Red	Power is cut off due to a thermal error caused by heat.
Downstream	Blinking Green	Scanning for downstream channel
	Solid Green	None – connection from the computer to the Internet established on one or more channels.
	Off	No downstream channel is locked.
Upstream	Off	Upstream channel inactive
	Blinking Green	Scanning for upstream channel
	Solid Green	None – connection from the Internet to the computer established on one or more channels.
Internet	Off	No connection
	Solid Green	None – WiFi modem operational
	Blinking	None – The modem router is synchronizing with the cable provider’s cable modem termination system (CMTS).
2.4 GHz	Solid Green	None – WiFi enabled at the 2.4 GHz frequency
	Blinking	There is WiFi traffic on the 2.4 GHz band.
	Off	WiFi radio disabled or not plugged in
5 GHz	Solid Green	None – WiFi enabled at the 5 GHz frequency
	Blinking	There is WiFi traffic on the 5 GHz band.
	Off	WiFi radio disabled or not plugged in
Ethernet	Off	A device is not connected to the Ethernet port on the back.
	Solid Green	None – A device is connected to the Ethernet port on the back.
	Blinking	The Ethernet port is sending or receiving traffic.
USB	Off	Connect a device to the USB port to back of the device.
USB	Solid Green	None – A device is connected to the USB port on the back.