Netgear C6300BDCable Modem Router manual

Netgear C6300BDCable Modem Router


Modem Information DOCSIS 3.0 Dual Band WiFi Modem 8×4 channel bonding with speeds of up to 150 Mbps Cox recommends a DOCSIS 3.0 16×4 or higher modem	Highest Service Level Preferred 150

Modem Information

DOCSIS 3.0 Dual Band WiFi Modem

8×4 channel bonding with speeds of up to 150 Mbps

Cox recommends a DOCSIS 3.0 16×4 or higher modem

Highest Service Level

Preferred 150


Front View Click to enlarge.		After the WiFi modem is successfully registered on the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The Netgear C6300BD includes the following connection ports: RESET – Use this button in the unlikely event that you want to restore the default factory settings. This button is recessed to prevent accidental resets of your WiFi modem. See Netgear’s support article for steps on how to reset your device to factory settings. LAN 1-4 (Gigabit Ethernet 1-4 also known as LAN 1-4) – Four 10/100/1000 auto-sensing RJ-45 ports. Connect devices on your LAN (Local Area Network) such as a computer, hub or switch to these ports. Only one port is active at a time. USB – Connect a USB hard drive or flash drive to this USB 2.0 port. Coax / WAN – Connect your coaxial cable line to this port. AC IN – Connect the supplied power cord to this port.

MAC Address Click to enlarge.		The information below is usually found on a sticker located on the bottom of the WiFi Modem. The Serial is the serial number of the C6300BD WiFi Modem. The CM MAC is the MAC address of the C6300BD WiFi Modem.

Troubleshooting

The lights indicate the current status of your WiFi Modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
2.4 GHz	Solid Green	None. WiFi is enabled at the 2.4 GHz frequency.
	Blinking	None. Data is flowing.
	Off	WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
5 GHz	Solid Green	None. WiFi enabled at the 5 GHz frequency
	Blinking	None. Data is flowing.
	Off	WiFi radio is disabled or not plugged in. To enable or disable the radio (2.4Ghz and 5 GHz), press and hold the WLAN button for three seconds.
Power	Off	No power. Verify all cable connections and try resetting the modem.
	Solid Green	None.
	Blinking	Performing a power-on self-test
	Red	Performing a self-test or the thermal cutoff circuit has been triggered
DS (Downstream)	Blinking Green	Scanning for downstream channel – Verify all cable connections and try resetting the modem.
	Solid Green	None. Connection from the computer to the Internet established on one channel
	Solid Blue	None. Operating on more than one channel (downstream bond mode)
	Off	No downstream channel locked
US (Upstream)	Off	Upstream channel inactive – Verify all cable connections and try resetting the modem.
	Blinking Green	Scanning for upstream channel – Verify all cable connections and try resetting the modem.
	Solid Green	None. Connection from the Internet to the computer established on one channel
	Solid Blue	None. Operating on more than one channel (upstream bond mode)
Online	Off	No connection. Verify all cable connections and try resetting the modem.
	Solid Green	None. Cable WiFi modem operational
	Slow Blink	None. Cable WiFi modem receiving DHCP information
	Fast Blink	None. Cable WiFi modem downloading a configuration file
LAN 1 – 4	Off	No Ethernet link detected
	Blinking Green	None. Data is flowing.
	Blinking Amber	None. Data is flowing.
	Solid Green	None. Connected to 1000 Mbps
	Solid Amber	None. Connected at 10 or 100 Mbps
WPS	Off	No WiFi client is associated with the cable modem via WPS. Enable WiFi.
	Blinking Green	None. WPS is in discovery mode; LED blinks for up to 2 minutes.
	Solid Green	None. WPS configuration is successful.
WiFi	Off	WiFi card is disabled. Enable WiFi by pressing this button for 3 seconds.
	Blinking Green	None. Data is flowing
	Solid Green	None. WiFi is enabled.