Details
Modem InformationDOCSIS 3.1 802.11-AX Dual Band WiFi Modem 32×8 channel bonding |
Highest Service LevelGigablast |
Front View |
The highest service level is based on wired connectivity speeds. The following buttons are on the front of the modem.
|
|||||||
Back View |
The Netgear CAX80 has the following ports, switches, and buttons on the back of the modem.
|
|||||||
MAC Address |
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The lights indicate the current status of the modem. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Problem |
---|---|---|
Power | Off | No power. Verify all cable connections and reset the modem. |
Solid White | None. The modem is receiving power and functioning normally. | |
Solid Red | The cable modem is too warm and may overheat. Disconnect the power adapter and allow the modem to cool down for a few minutes. Once the modem has cooled, ensure it is placed in a vertical position and in a location with good ventilation before reconnecting the adapter. | |
Downstream | Off | The downstream channel is inactive. Verify all cable connections and reset the modem. |
Solid Amber | None. A connection from the computer to the internet is established on one channel. | |
Blinking White | The modem is scanning for downstream channel. Verify all cable connections and reset the modem. | |
Solid White | None. A connection from the computer to the internet is established on more than one channel. | |
Upstream | Off | The upstream channel is inactive. Verify all cable connections and reset the modem. |
Solid Amber | None. A connection from the internet to the computer is established on one channel. | |
Blinking White | The modem is scanning for an upstream channel. Verify all cable connections and reset the modem. | |
Solid White | None. A connection from the internet to the computer is established on more than one channel. | |
Online | Off | The modem is offline. Verify all cable connections and reset the modem. |
Solid White | None. The modem is online and operational. | |
Blinking White | The modem is synchronizing. | |
Multi-Gig Ethernet | Off | A device is not connected to the port. |
Solid | None. A device is powered on and connected to the port. | |
Blinking | None. The port is processing traffic. | |
Ethernet | Off | A device is not connected to the Ethernet port. |
Solid | None. A device is powered on and connected to the Ethernet port. | |
Blinking | None. The Ethernet port is processing traffic. | |
2.4 GHz | Off | The radio is off. |
Solid | None. The radio is operational. | |
Blinking | The modem is sending or receiving WiFi traffic. | |
5 GHz | Off | The radio is off. |
Solid | None. The radio is operational. | |
Blinking | The modem is sending or receiving WiFi traffic. | |
USB | Off | A USB device is not connected to the port. |
Solid White | None. A USB device is connected and operational. | |
Blinking White | A USB device is plugged in and trying to connect. |