Sections in this Manual
Troubleshooting
My Razer Naga Epic Chroma was working fine. However, I returned the next day to find my Naga Epic Chroma does not turn on. How can I fix this?
This may be because your mouse was left “ON” causing the battery to fully discharge. Ensure the switch on the bottom of the mouse is in the “OFF” mode, let the battery charge in this mode and then try the Naga Epic again. When plugging your Razer Naga Epic Chroma back into the USB or charging dock, always be sure to switch the unit to the “OFF” position.
Note: Some production runs of the Razer Naga Epic Chroma label the “OFF” position as the “wired or charging” position.
How do I use the “Surface Calibration” tool to adjust the mouse to my specific mouse pad and gaming style?
The Auto-Calibration feature is available on specific models of Razer mice. The auto-calibration feature on the mouse is set to “ON” by default. When plugging your mouse into your system, your mouse should be sitting on the surface you want to use your mouse on for it to calibrate properly to that surface. The distance to which you want the mouse to cut off tracking is adjustable through the software package that comes with the mouse.
Note: Check first if your Razer mouse has the Surface Calibration feature before trying anything.
How does Razer measure the polling rate (ultrapolling) and response rates of their keyboards and mice?
Razer uses digital scopes and USB analyzers connected directly to the motherboard to obtain real and accurate measurements of polling rates.
How should I charge my Razer wireless mouse?
For optimal charging, set the Razer wireless mouse to the “OFF” state position while it is charging. Fully depleted batteries may not charge when the mouse is left in the “ON” position.
The latest Razer wireless mice have high-performance Lithium Ion batteries. Unlike Nickel-cadmium batteries, Lithium Ion batteries will not develop any type of memory and there is no need to discharge your battery. In fact, fully discharging a Lithium Ion battery can result in damage to the battery itself. If you are not planning on using your mouse for an extended period of time, it is best to turn the mouse off and store it when it is nearly fully charged.
How to use the On-The-Fly sensitivity function on my Razer mouse?
If a button has been assigned with “On-the-fly sensitivity”, press and hold it while scrolling up or down, this will pop-up a bar on the bottom right-hand corner of your screen allowing you to adjust the sensitivity settings.
My Razer Naga Epic Chroma is dead, it will not power up in wired or wireless mode. How can I fix this?
First, ensure the switch on the bottom of the mouse is in the “OFF” position. Then let the battery charge in the wired mode for about 30 minutes. Then try unplugging and re-plugging your Razer mouse.
