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Tommee Tippee Perfect Prep Machine Manual

Tommee Tippee Perfect Prep Machine Manual Image

Tommee Tippee Perfect Prep Machine User Manual

perfect prep™ machine
(these instructions and cleaning videos can be found at tommeetippee.com)

Keep this instruction sheet for future reference as it includes important information.
This appliance is intended for household use only. Do not use the outdoors. Before plugging in the Perfect Prep for the first time ensure that the voltage is compatible with your electricity supply by checking the label on the base of the unit. Ensure water has been added to the unit before switching the unit on. Do not immerse in water. To protect against fire, electric shock, and injury to persons. Do not immerse the cord,  plugs, or other parts of the unit in water or other liquid. Misuse of the product may result in the risk of fire, electric shock, and/or personal injury. This appliance shall not be used by children. Keep the appliance and its cord out of reach of children. Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. User maintenance other than cleaning and descaling is not required for this product. Cleaning and user maintenance shall not be made by children.

Do not touch hot surfaces. When in use the Perfect Prep contains hot water and steam. Keep hands away from dispensing spout as it can cause burns and scalds. Use in a well-ventilated area. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. If the supply cord is damaged it must be changed by a qualified person in order to avoid a hazard. If the damage is from new the unit must be returned to the manufacturer. If within a retail warranty period this product should be exchanged at place of purchase. The manufacturer will then be made aware. Any questions? Visit our website www.tommeetippee.com.

Always use on a flat heat-resistant surface. Do not move appliance when in use. Do not let the cord hang over edge of kitchen work surface or touch hot surfaces. The product has been fitted with a cord wind on the rear of the unit to allow you to adjust the length of the cord safely.  It is recommended that the cord be kept as short as possible. Do not use any accessories other than those supplied with this appliance.


As with any other method of making up a feed, it’s essential that good hygiene practices are observed in the use and maintenance of your  Perfect Prep Machine. Ensure your hands and all surfaces that come into contact with the machine and its components are clean, and that the unit is away from direct sunlight and heat sources.
REGULAR CLEANING: For hygiene and safety reasons you should clean your unit on a regular basis. We recommend you carry this out at least every 4 weeks, whenever you replace your filter or if the machine has been unused for a period of 7 days.

Before each use, you must ensure that your water tank is above the minimum fill mark.
Always use cold water when filling the water tank, other than when cleaning.

The Perfect Prep should be kept in a cool dry location, avoiding direct sunlight and keeping away from warm appliances. This is recommended to avoid the water tank temperature getting too warm.
Don’t worry if your temperature light does illuminate, as we have some tips for you:

1 Flush your cold tap for 10 seconds before filling the water tank.
2 Regularly top up with cold water rather than letting a full tank stand and warm for long periods of time.
3 Keep a cold jug of tap water in the fridge ready to top up the tank.


If at any point you need to stop the Perfect Prep machine you can do so by pressing the start/stop button. The pump may continue to run for a few seconds and the green light will illuminate to show that the process has ended.
It will not be possible to restart the machine for 20 seconds. If you have to stop the Perfect Prep machine, please discard of any incomplete feed.


We recommend you complete a cleaning cycle every 4 weeks, whenever you replace your Tommee Tippee water filter or if the machine has been unused for a period of 7 days.
TIP: carry out the cleaning process when your tank empty light is illuminated (L) so there’s no need to discard any water.

Remove lid, hopper (G) and bottle stand (F) and set filter to one side (top side down). Clean the external machine surface with a clean  cloth (we advise to use an antibacterial solution), taking care to clean in all grooves and under the dispenser spout (C). At this time the hopper  (G), lid and bottle stand (F) should also be cleaned using hot soapy water, rinsed thoroughly, and allowed to dry naturally (do not use cloths or tea towels to dry).

Using a cold water sterilising solution (following manufacturer guidelines for using 1.8 litres of water) add required amount to the water tank. Fill the water tank to the max line with cold water and place a suitable container under the dispenser spout (C).

TIP: If using a container less than 1.8 litres capacity you can press the start button (A) to pause the cleaning cycle, allowing you to discard of the contents.

Once this is done, insert the hopper and follow SET UP steps 1-15 (no need to use step 9a or 12 if re-fitting currentTommee Tippee filter).


We recommend that you complete a cleaning cycle, whenever you replace your Tommee Tippee water filter. Your unit comes with a Tommee  Tippee water filter which lasts 150 liters (this is approximately 3 months based on 6 x 260ml feeds per day). Replacement Tommee Tippee water filters are available from all Perfect Prep stockists. Using this machine without a water filter or with a non Tommee Tippee water filter could put your child’s health at risk.


The descaling process will remove deposits of calcium and other minerals in the system that may affect its performance.

A red warning light will illuminate when the unit requires descaling soon.
If the light flashes, you should descale immediately

  1. Remove the filter.
  2. Fill the water tank with 0.5 litres of clear white vinegar (food grade).
  3. Place a suitable container under the spout.
  4. Press the descale button for 2 seconds. The system will now run a descale process.
    During this process, the red descale light will continue to flash.
  5. At the end of the descaling process, a beep will sound and the descale light will switch off.
  6. The red cleaning mode light will now flash.
  7. Follow the SETUP steps 1-15 (no need to use step 9a or 12 if refitting current filter)


It is essential that good hygiene practices are observed in the use and maintenance of your Perfect Prep machine.

  • Ensure your hands and all surfaces that come in to contact with the machine and its components (including filter) are clean.
  • This product is intended for use with Tommee Tippee Closer to Nature Perfect Prep Water Filters which are available
    from all Perfect Prep machine stockists.


  • Before first use clean the unit following the set up steps provided in this leaflet.
  • Keep the unit away from direct sunlight.
  • Only use cold tap water during regular use.
  • Keep the outside of the unit clean.
  • For your childs safety always check the food temperature before feeding on a sensitive part of your skin.
  • Be careful when handling boiling water.
  • Always adjust the height of the bottle stand so the bottle neck is close to the dispensing spout. This is to maintain thetemperature of the water and to avoid any splashes.
  • Keep well clear of the dispensing spout as the unit produces steam and very hot water.


  • Do not allow the water tank to be contaminated. The inside of the unit should only be cleaned by following the cleaning process steps provided in this leaflet.
  • Do not clean with solvents or harsh chemicals.
  • The appliance is intended for use in a kitchen. It is not suitable for use in a nursery.
  • Do not use hot water other than during cleaning cycles. If water in the tank is higher than 25°C, the unit will not operate.
  • If this happens, either change the water or allow the water to cool and restart.
  • Do not pour boiling water over the water filter.
  • When topping up the hopper, do not fill beyond the max line.
  • Be careful not to spill any water on the outside of the machine.
  • Do not remove the back panel from the unit.

INFORMATION ON THE DISPOSAL FOR WASTE ELECTRICAL & ELECTRONIC EQUIPMENT (WEEE)This symbol on the products and accompanying documents means that used electrical and electronic products should not be mixed with general household waste.

For proper disposal for treatment, recovery, and recycling, please take these products to designated collection points where they will be accepted on a free of charge basis. In some countries, you may be able to return your products to your local retailer upon the purchase of a  new product. Disposing of this product correctly will help you save valuable resources and prevent any possible effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest collection point for WEEE. Penalties may be applicable for the incorrect disposal of this product in accordance with national legislation.
The product is fitted with a BS 1363 mains plug containing a 13A fuse. If it ever becomes necessary to replace the fuse, only use fuses that are marked BS 1362, and rated at 13A. In the unlikely event that this plug is not suitable for the sockets in your home, it should be removed  and a suitable plug fitted as follows: The wires of the mains lead are colored in accordance with the following code:


As these colours may not correspond with the coloured markings sometimes used to identify the terminals in the plug, connect as follows. The wire coloured GREEN AND YELLOW must be connected to the terminal marked E or by the earth symbol or coloured GREEN or  GREEN AND YELLOW. The wire-coloured BLUE must be connected to the terminal marked N or coloured BLACK. The wire-coloured BROWN must be connected to the terminal marked L or coloured RED. If you are in any doubt about how to wire a plug or replace a fuse safely, consult a qualified electrician.
Jackel International Limited trading as Mayborn Group, Northumberland Business Park West, Cramlington Northumberland NE23 7RH, UK
Made in China


Do you leave the filter in the hopper when running the bi-weekly cleaning cycle if filter is not being changed?

Yes. There is a little light the comes on that tells you when the filter needs to be changed. It’s usually around 3 months, depending on the size of bottles you’re using and how often you use it

why does this item swap from 60 to 79.99 at checkout??

The price depends on cokour and sometimes the tax isn’t included untill checkout

Can we choose a machine that indicates ml ? and not oz?

No it only comes in ml.

Does the perfect prep machine run off of 12v?

It has a plug and runs of mains electricity.

What is the Watts on this?

It doesn’t tell you the whattage.

The water light on the side of the machine isn’t working. Why is this?

Probably the water is too hot

does this comes with a european plug?

To be honest unsure as bought as a gift but being a UK purchase wouldn’t imagine so.

How do u empty the water out of the hopper?

You need to pick up the whole machine and pour it out. There’s no easier way or alternate way to do it.

What does calc light mean?

It means that the unit needs to be descaled. You do it with water and white vinegar. The instructions are included.

Which temperature?

It initially puts boiling water in, then adds cool to produce a bottle at a ready to drink temperature.

The initial hot shot is boiling water? Or just hot? cause sterilization requires boiling water right? I’d love to buy but need to be sure it’s safe


Does this one with a filter?

Yes, it comes with a filter in the box that you fit during setup. In requires replacement after around 3 months and the machine has an indicator that lights up when the filter needs to be replaced.

Is there any warranty ?

Yes there is

Do you have to use cooled boiled water to fill the machine or water straight from the tap?

Water straight from the tap, there’s an in built water filter & the machine instantly boils the correct amount of water which it then adds cold water to reach the perfect temperature. It’s so easy.

Does this sterilise the bottle as well?

No you still need to sterilise your bottles as per normal. The hot shot is enough to sterilise the formula but not the actual bottle itself.

What is the temperature of the “hot shot” of water (if anyone could possibly check would be greatly appreciated)?

It’s boiling water so the powder is sterilised.

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