Zoom 5345 Telephonics Cable Modem manual

Zoom 5345 Telephonics Cable Modem

Modem Information DOCSIS 3.0 Cable Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.0 16×4 or higher modem	Highest Service Level Preferred 150

Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, DS, US, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.
Back View Click to enlarge.		The Zoom 5345 includes the following connection ports. ON / OFF – Turns the modem on and off POWER – Connects to the power adapter RESET – Press and hold this recessed button at least 10 seconds to restore to factory defaults and reboot the modem LAN – Connects devices to the 10/100/1000 Ethernet port CABLE – Connects to a coaxial cable
MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power LED	On	None. The modem is powered on
	Off	No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button on the back of the modem to ensure it is turned on.
DS LED	Solid Blue	None. Multiple downstream channels are in use.
	Blinking Blue	None. Negotiating multiple downstream bonded channels
	Solid Green	None. One downstream channel is in use.
	Blinking Green	None. Scanning for downstream channels
US LED	Solid Blue	None. Multiple upstream channels are in use.
	Blinking Blue	None. Negotiating multiple upstream bonded channels
	Solid Green	None. One upstream channel is in use.
	Blinking Green	None. Scanning for an upstream channel
	Off	No upstream channels are in use. Verify all cable connections and try resetting the modem.
Online LED	On	None. The modem is online.
	Blinking	None. The modem is registering a connection.
	Off	The modem is offline. Verify all cable connections and try resetting the modem.
LAN LED	Green	None. A device is connected to the Ethernet port and is using 1 Gbps LAN speed.
	Amber	None. A device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed.
	Blinking	None. Data is being transferred over the Ethernet connection.
	Off	No device is connected. Verify all cable connections and try resetting the modem.