Zoom Telephonics 5354 DOCSIS 3.0 Wireless-N Cable Modem/Router
Modem InformationDOCSIS 3.0 Single Band WiFi Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway |
Highest Service LevelPreferred 150 |
Front View
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Back View
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The Zoom 5354 has the following ports and buttons available on the back of the modem.
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MAC Address
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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. The CM MAC address is located next to the USB1 port on the side of this device. |
Troubleshooting
The modem lights indicate the current status of your cable modem / router. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power LED | On | None. The modem is powered on. |
| Off | No power. Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button on the back of the modem to ensure it is turned on. | |
| Downstream LED | Solid Blue | None. Multiple downstream channels are in use. |
| Blinking Blue | None. Negotiating multiple downstream bonded channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. | |
| Solid Green | None. One downstream channel is in use. | |
| Blinking Green | None. Scanning for downstream channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. | |
| Upstream LED | Solid Blue | None. Multiple upstream channel is in use. |
| Blinking Blue | None. Negotiating multiple upstream bonded channels. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. | |
| Solid Green | None. One upstream channel is in use. | |
| Blinking Green | None. Scanning for an upstream channel. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. | |
| Off | No upstream channels are in use. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact Customer Support. | |
| Online LED | On | None – the modem is online |
| Blinking | None – the modem is registering a connection | |
| Off | The modem is offline. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact us. | |
| LAN 1 2 3 4 LEDs | Green | None. A device is connected to the Ethernet port and is using 1 Gbps LAN speed. |
| Amber | None. A device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed. | |
| Blinking | None. Data is being transferred over the Ethernet connection. | |
| Off | No device is connected or the device is disabled. Verify all cable connections and try resetting the modem. If cable is OK and modem reset does not work, contact us. | |
| USB 1 2 LEDs | Off | No device is connected. |
| Solid Green | None. USB network attached storage device or media server is connected. | |
| Blinking Green | None. Reading or writing to a USB device. | |
| WLAN LED | Off | WiFi is not enabled. Press the WLAN button on the back of the modem to ensure WiFi connectivity is enabled. |
| Blinking | None. Data is being transferred over the WiFi connection. | |
| On | None. WiFi is enabled. | |
| WPS LED | Blinking | None. WPS is in discovery mode. |
| On | None. WPS configuration is successful. |
