Zoom Telephonics 5360 N600 Cable Modem/Router
Modem InformationDOCSIS 3.0 Cable Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway |
Highest Service LevelPreferred 150 |
Front View
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Back View
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The Zoom 5360 has the following ports and buttons available on the back of the modem.
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MAC Address
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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The lights indicate the current status of your WiFi modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power LED | On | None – the modem is powered on |
| Off | No power – Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch. Press the ON/OFF button on the back of the modem to ensure it is turned on. | |
| Downstream LED | Solid Blue | None – multiple downstream channels are in use |
| Blinking Blue | None – negotiating multiple downstream bonded channels – Verify all cable connections and try resetting the modem. | |
| Solid Green | None – one downstream channel is in use | |
| Blinking Green | None – scanning for downstream channels – Verify all cable connections and try resetting the modem. | |
| Upstream LED | Solid Blue | None – multiple upstream channel is in use |
| Blinking Blue | None – negotiating multiple upstream bonded channels – Verify all cable connections and try resetting the modem. | |
| Solid Green | None – one upstream channel is in use | |
| Blinking Green | None – scanning for an upstream channel – Verify all cable connections and try resetting the modem. | |
| Off | No upstream channels are in use – Verify all cable connections and try resetting the modem. | |
| Online LED | On | None – the modem is online |
| Blinking | None – the modem is registering a connection | |
| Off | The modem is offline – Verify all cable connections and try resetting the modem. | |
| LAN 1 2 3 4 LEDs | Green | None – a device is connected to the Ethernet port and is using 1 Gbps LAN speed |
| Amber | None – a device is connected to the Ethernet port and is using 10 or 100 Mbps LAN speed | |
| Blinking | None – data is being transferred over the Ethernet connection | |
| Off | No device is connected or the device is disabled – Verify all cable connections and try resetting the modem. | |
| 2.4 Ghz LED | Off | 2.4 Ghz wireless is not enabled |
| Solid Green | None – 2.4 Ghz wireless is enabled | |
| Blinking Green | None – data is being transferred over the 2.4 Ghz WiFi connection | |
| 5 Ghz LED | Off | WiFi is not enabled |
| Solid Green | None – 5 Ghz wireless is enabled | |
| Blinking Green | None – data is being transferred over the 5 Ghz WiFi connection | |
| WPS LED | Blinking | None – WPS is in discovery mode |
| On | None – WPS configuration is successful | |
| Off | No WiFi device is connected – Press the WPS button on the back of the modem to initiate a WPS connection with wireless devices |
