This is the manual for the Bose QuietComfort 35 II headphones and includes information such as how to connect them to one or more devices using Bluetooth. These instructions also discuss the BOSE app that can be used to improve your experience with the wireless headphones.
Sections in this Manual
- WARNINGS/CAUTIONS
- REGULATORY INFORMATION
- BOSE® CONNECT APP
- WHAT ’S IN THE BOX
- HEADPHONE CONTROLS
- Power on
- Standby timer
- Power off
- Headphone functions
- NOISE CANCELLATION
- VOICE CONTROL
- BATTERY CHARGING
- STATUS INDICATORS
- VOICE PROMPTS
- BLUETOOTH PAIRING
- MULTIPLE BLUETOOTH CONNECTIONS
- WIRED CONNECTIONS
- CARE AND MAINTENANCE
- Limited warranty
- Serial number location
- TROUBLESHOOTING
Bose QuietComfort 35 II Nose Cancelling Headphones User Manual
Please read and keep all safety and use instructions.
WARNINGS/CAUTIONS
- Do NOT use the headphones at a high volume for any extended period.
––To avoid hearing damage, use your headphones at a comfortable, moderate volume level.
––Turn the volume down on your device before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable listening level. - Do NOT use your headphones while driving for phone calls or any other purpose.
- Do NOT use the headphones with noise cancelling on at any time the inability to hear surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or
railroad, etc.
––Remove the headphones, or use the headphones with noise cancelling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and warning signals.
––Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the headphones. - Do NOT use the headphones if they emit any loud unusual noise. If this happens, turn the headphones off and contact Bose customer service.
- Remove headphones immediately if you experience a warming sensation or loss of audio.
- Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating.
- Do NOT use the headphones as aviation communication headsets except in case of emergency.
––No incoming audio will be heard with a discharged or improperly installed battery. This could result in the potential of missed communications while piloting an aircraft.
––Extremely loud ambient noise levels common to many propeller-driven aircraft may impair your ability to receive incoming audio communications, particularly during takeoff and climb out.
––The headphones are not engineered for noise conditions, altitude, temperature or other environmental conditions common in non-commercial aircraft, resulting in possible interference to critical communications. - Contains small parts which may be a choking hazard. Not suitable for children under age 3.
- This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
- To reduce the risk of fire or electrical shock, do NOT expose this product to rain, liquids or moisture.
- Do NOT make unauthorized alterations to this product.
- Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
- Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population.
It must not be co-located or operating in conjunction with any other antenna or transmitter.
Meets IMDA Requirements.
CAN ICES-3 (B)/NMB-3(B)
Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio
communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.
Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance
For Europe: Frequency band of operation 2400 to 2483.5 MHz:
Bluetooth: Maximum transmit power less than 20 dBm EIRP.
Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP.
Please dispose of used batteries properly, following local regulations. Do not incinerate.
REGULATORY INFORMATION
This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.
Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional. Please contact your local Bose retailer or see https://www.bose.com/compliance for further information.
- Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “8” is 2008 or 2018.
- China Importer: Bose Electronics (Shanghai) Company Limited, Part C, Plan 9, No. 353 North Riying Road, China (Shanghai) Pilot Free Trade Zone
- EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
- Taiwan Importer: Bose Taiwan Branch, 9F-A1, No.10, Section 3, Minsheng East Road, Taipei City 104, Taiwan
- Phone Number: +886-2-2514 7676
- Mexico Importer: Bose de México, S. de R.L. de C.V. , Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545
- Charging temperature range: 32° F – 113° F (0° C – 45° C)
- Discharging temperature range: -4° F – 140° F (-20° C – 60° C)
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product( s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance.
Apple, the Apple logo, iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc. The trademark “iPhone” is used in Japan with a license from Aiphone K.K.
Android, Google Play, and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
Bose Corporation Headquarters: 1-877-230-5639
©2018 Bose Corporation. No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission.