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Hiseeu PoE Security Camera System User Guide


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System Login

  1. The default password is blank (no password)
    Signing in for the first time to the appChoosing a safe password
  2. If you don't want to set a security question€, please reboot the NVR by press the ON/OFF button.
    Safety question and rebooting the system

Internet Connection

  1. Please connect NVR box to Router via Network Cable;
  2. Right-Click Mouse Navigate to Main Menu > Network > Enable DHCP;
  3. After that, please go to “Net Service”, if the “Cloud Status” shows online, means NVR is online and ready for remote access.

The main menus screenNetwork settings screen

If the cloud status fails then reboot NVR device by press ON/OFF button. If the problem remains, please contact the vendor.

How to set up a video record?

24/7 Video Record

Please right-click the mouse navigates to Main Menu > Record Conf.

Please right-click mouse navigates to Main Menu > Alarm > Intelligent Alert > Tick of “Enable”.
Main menu screen with intelligent alertTips:

The device will be only recording when motion is detected.

Please Tick off “Mobile Reported” if you need an alert push to Mobile APP.

Default Setting is for Channel 1, hit “Advanced” > ”Copy”, Copy the settings to other channels.

How to playback video?

  1. Right-Click Mouse, hit “Playback”, Or go to Main Menu > Playback
    Go to the main menu
  2. Select Channel, Period, date, then click “OK”
    Selecting channel and then play mode
  3. Green: Regular Recording
    Red: Alarm Recording

How to backup video?

  1. Insert your USB Device to NVR’s USB port.
  2. Right-Click Mouse, navigates to Main Menu > System > Backup.
    Go to the main screen again
  3. NVR will Detect available USB device. Click “Backup”.If your USB Device didn’t show up, click “Detect”.
    List of backups taken by the cameras
  4. Select Record Type > Select Channel > Set the Time > Click Add
    Select the video Files> Choose Backup format > Start.
    Please choose MP4 as it is compatible with most video players. Filtering the backups by time and date
  5. Select the video Files> Choose Backup format > Start. Please choose “MP4”, it’s compatible with most video players.
    List of backups

Add a new camera or replace the defective camera

  1. Please connect the camera to the NVR box via Ethernet cable, make sure the camera and NVR are powered.
  2. Right-click mouse > Quick Set (Normally NVR will be configuring automatically)
  3. If your camera still not connected, please manually add it as below.
    a) Click “Search”, NVR will search camera with same IP segment, then select the new the camera’s IP address
    b) Select an empty Channel for the new camera (for example #5), then click “Add”
    c) After configuration successful, click “Apply” to save settings then click “Exit”

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