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Fitbit Versa 2 User Manual


Sections in this Manual

  1. Get started
  2. What’s in the box
  3. Set up Versa 2
  4. Charge your watch
  5. Set up with your phone or tablet
  6. Connect to Wi-Fi
  7. See your data in the Fitbit app
  8. Unlock Fitbit Premium
  9. Wear Versa 2
    1. Placement for all-day wear vs. exercise
    2. For optimized heart-rate tracking while exercising:
    3. Handedness
  10. Change the wristband
  11. Remove a wristband
  12. Attach a wristband
  13. Basics
    1. Navigate Versa 2
    2. Basic navigation
    3. Button shortcuts
    4. Quick settings
    5. Adjust settings
    6. Check battery level
    7. Set up device lock
    8. Adjust Always-On Display
    9. Turn off the screen
  14. Care for Versa 2
  15. Apps and Clock Faces
    1. Change the clock face
      1. Save up to 5 clock faces to switch between them:
    2. Open apps
    3. Organize apps
    4. Download additional apps
    5. Remove apps
    6. Update apps
    7. Voice Controls
      1. Set up Alexa
    8. Interact with Alexa
    9. Check your Alexa alarms, reminders, and timers
    10. Lifestyle
    11. Starbucks
    12. Strava
    13. Agenda
    14. Weather
    15. Check the weather
    16. Add or remove a city
    17. Notifications
    18. Set up notifications
    19. See incoming notifications
    20. Manage notifications
      1. To manage notifications:
    21. Turn off notifications
    22. To turn off all notifications:
    23. Answer or reject phone calls
    24. Respond to messages
    25. Timekeeping
    26. Use the Alarms app
    27. Dismiss or snooze an alarm
    28. Use the Timer app
    29. Activity and Sleep
      1. See your stats
    30. Track a daily activity goal
      1. Choose a goal
    31. Track your hourly activity
    32. Track your sleep
      1. Set a sleep goal
      2. Set a bedtime reminder
      3. Learn about your sleep habits
    33. See your heart rate
    34. Practice guided breathing
    35. Fitness and Exercise
    36. Track your exercise automatically
    37. Track and analyze exercise with the Exercise app
      1. GPS requirements
      2. Track an exercise
    38. Notes:
      1. Customize your exercise settings and shortcuts
      2. Check your workout summary
    39. Check your heart rate
      1. Default heart-rate zones
      2. Custom heart-rate zones
  16. Work out with Fitbit Coach
    1. Share your activity
    2. View your cardio fitness score
    3. Music and Podcasts
      1. Connect Bluetooth headphones or speakers
      2. When pairing is complete, a check mark appears on the screen.
    4. Listen to personal music and podcasts
      1. Choose the music source
      2. Control music
  17. Control music with Versa 2
    1. Control music with the Spotify app
  18. Use Pandora on Versa 2 (United States only)
    1. Use Deezer on Versa 2
      1. Use credit and debit cards
      2. Set up Fitbit Pay
      3. Make purchases
      4. All customers except those in Australia:
      5. Customers in Australia:
      6. Change your default card
  19. Fitbit Pay
    1. Pay for transit
  20. Update, Restart, and Erase
    1. Update Versa 2
    2. Restart Versa 2
    3. Shutdown Versa 2
    4. Erase Versa 2
    5. Troubleshooting
      1. Heart-rate signal missing
    6. GPS signal missing
    7. Can’t connect to Wi-Fi
    8. Other issues
      1. Sensors
  21. General Info and Specifications
    1. Materials
    2. Wireless technology
    3. Battery
    4. Memory
    5. Display
    6. Wristband size
      1. USA: Federal Communications Commission (FCC) statement
  22. Learn more
  23. Return policy and warranty
  24. Regulatory & Safety Notices
  25. FCC Warning
  26. Canada: Industry Canada (IC) statement
  27. European Union (EU)
  28. IP Rating
  29. China
  30. Battery warning:
    1. Safety Statement
Fitbit Versa 2 User Manual Image

Manufactured by Fitbit

(all Fitbit manuals)


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Control music with Versa 2

Control music and podcasts playing on Versa 2 or on your phone.

Choose the music source

  • Swipe down from the top of your screen, and tap the music controls icon .
  • Tap the 3 dots icon.
  • Tap the phone or watch icon to switch the source.

If you have an Android phone, turn on Bluetooth Classic to control music on your phone:

  • Open the Settings app on Versa 2 > Bluetooth > Restore Music Controls.
  • On your phone, navigate to the Bluetooth settings where paired devices are
    listed. Your phone will scan for available devices.
  • Tap Versa 2 (Classic).

Control music

  • While music is playing, swipe down from the top of your screen and tap the music controls icon .
  • Play, pause, or tap the arrow icons to skip to the next track or previous track. Tap the + and – icons to control the volume.

Music playing screen on the FitBit

Control music with the Spotify app

Use the Spotify app on Versa 2 to control Spotify on your phone, computer, or
other Spotify Connect device. Navigate between playlists, like songs, and switch
between devices from your watch. Note that the app doesn’t support offline music
playback, so your paired phone must remain nearby and connected to the internet.
You need a Spotify Premium subscription to use this app. For more information
about Spotify Premium, see support.spotify.com.
For instructions, see help.fitbit.com.

Use Pandora on Versa 2 (United States only)

With the Pandora app for Versa 2, download up to 3 of your most-played Pandora stations or popular curated Workout stations directly to your watch. Note that you need a paid subscription to Pandora and a Wi-Fi connection to download stations. For more information about Pandora subscriptions, see help.pandora.com. For instructions, see help.fitbit.com.

Use Deezer on Versa 2

With the Deezer app for Versa 2, download your Deezer playlists and Flow
directly to your watch. Note that you need a paid subscription to Deezer and a Wi-
Fi connection to download music. For more information about Deezer subscriptions, see support.deezer.com.
For instructions, see help.fitbit.com.

Fitbit Pay

Versa 2 includes a built-in NFC chip, which lets you use your credit and debit cards
on your watch.

Use credit and debit cards

Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your watch to make
purchases in stores that accept contactless payments.

We’re always adding new locations and card issuers to our list of partners. To see if
your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.

Set up Fitbit Pay

To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the
Wallet section of the Fitbit app. The Wallet is where you add and remove payment
cards, set a default card for your watch, edit a payment method, and review recent
purchases.

  • From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
  • Tap the Wallet tile.
  • Follow the on-screen instructions to add a payment card. In some cases, your
    bank might require additional verification. If you’re adding a card for the first
    time, you might be prompted to set a 4-digit PIN code for your watch. Note
    that you also need passcode protection enabled for your phone.
  • After you add a card, follow the on-screen instructions to turn on notifications
    for your phone (if you haven’t already done so) to complete setup.

You can add up to 6 payment cards to the Wallet and choose which card to set as
the default payment option on your watch.

Make purchases

Make purchases using Fitbit Pay at any store that accepts contactless payments. To
determine if the store accepts Fitbit Pay, look for the symbol below on the payment
terminal:

Wireless pay icon

All customers except those in Australia:

  • Activate Fitbit Pay.                                                                                            If you chose Fitbit Pay as your button shortcut, hold the button on your watch for 2 seconds.                                                                                                 Swipe down from the top of the screen and tap the Fitbit Pay icon if you chose a different button shortcut.
  • If prompted, enter your 4-digit watch PIN code. Your default card appears on
    the screen.
  • To pay with your default card, hold your wrist near the payment terminal. To
    pay with a different card, swipe to find the card you want to use, and hold
    your wrist near the payment terminal.

Using your Fitbit to pay for products

Customers in Australia:

  • If you have a credit or debit card from an Australian bank, hold your watch
    near the payment terminal to pay. If your card is from a bank outside of
    Australia, or if you wish to pay with a card that is not your default card,
    complete steps 1-3 in the section above.
  • If prompted, enter your 4-digit watch PIN code.
  • If the purchase amount exceeds $100 AU, follow the instructions on the
    payment terminal. If prompted for a PIN code, enter the PIN code for your
    card (not your watch).

When the payment succeeds, your watch vibrates and you see a confirmation on
the screen.

If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you’re using a contactless payment.

For added security, you must wear Versa 2 on your wrist to use Fitbit Pay.

For more information, see help.fitbit.com.

Change your default card

  • From the Today tab in the Fitbit app, tap your profile picture > Versa 2 tile.
  • Tap the Wallet tile.
  • Find the card you want to set as the default option.
  • Tap Set as Default on Versa 2.

Pay for transit

Use Fitbit Pay to tap on and off at transit readers that accept contactless credit or
debit card payments. To pay with your watch, follow the steps listed in “Use credit
and debit cards” on page 55.

Pay with the same card on your Fitbit watch when you tap the transit reader at the
start and end of your trip. Make sure your device is charged before beginning your
trip.


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