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HENDI CONTACT GRILL HND299609, HND263648, HND263815 Manual

HENDI CONTACT GRILL HND299609, HND263648, HND263815 Manual Image

HND299609, HND263648, HND298282, HND263716, HND263815

Keep these instructions with the appliance.

HENDI CONTACT GRILL - use only For indoor use only.

Dear Customer,
Thank you for purchasing this Hendi appliance. Before using the appliance for the first time, please read this manual carefully, paying particular attention to the safety regulations outlined below.

Safety regulations

  • This appliance is intended for commercial use only.
  • The appliance must only be used for the purpose for which it was intended and designed.
    The manufacturer is not liable for any damage caused by incorrect operation and improper use.
  • Keep the appliance and electrical plug away from water and any other liquids. In the event that the appliance should fall into water, immediately remove plug from the socket and do not use until the appliance has been checked by a certified technician. Failure to follow these instructions could cause a risk to lives.
  • Never attempt to open the casing of the appliance yourself.
  • Do not insert any objects in the casing of the appliance.
  • Do not touch the plug with wet or damp hands.
  • The danger of electric shock! Do not attempt to repair the appliance yourself. In case of malfunctions, repairs are to be conducted by qualified personnel only.
  • Never use a damaged appliance! Disconnect the appliance from the electrical outlet and contact the retailer if it is damaged.
  • Warning! Do not immerse the electrical parts of the appliance in water or other liquids.
    Never hold the appliance under running water.
  • Regularly check the power plug and cord for any damage. If the power plug or power cord is damaged, it must be replaced by a service agent or similarly qualified persons in order to avoid danger or injury.
  • Make sure the cord does not come in contact with sharp or hot objects and keep it away from an open fire. To pull the plug out of the socket, always pull on the plug and not on the cord.
  • Ensure that the cord (or extension cord) is positioned so that it will not cause a trip hazard.
  • Always keep an eye on the appliance when in use.
  • Warning! As long as the plug is in the socket the appliance is connected to the power source.
  • Turn off the appliance before pulling the plug out of the socket.
  • Never carry the appliance by the cord.
  • Do not use any extra devices that are not supplied along with the appliance.
  • Only connect the appliance to an electrical outlet with the voltage and frequency mentioned on the appliance label.
  • Connect the power plug to an easily accessible electrical outlet so that in case of emergency the appliance can be unplugged immediately. To completely switch off the
    appliance pull the power plug out of the electrical outlet.
  • Always turn the appliance off before disconnecting the plug.
  • Never use accessories other than those recommended by the manufacturer. Failure to do so could pose a safety risk to the user and could damage the appliance. Only use original parts and accessories.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
  • This appliance must not be used by children under any circumstances.
  • Keep the appliance and its cord out of reach of children.
  • Always disconnect the appliance from the mains if it is left unattended or is not in use, and before assembly, disassembly or cleaning.
  • Never leave the appliance unattended during use.

Special safety precautions

  • Do not place any object on the grilling place & close it with great force.
  • The adjustable temperature setting of the equipment is between 50~300°C. It is recommended that the average working temperature normally should be 200~250°C.
  • Do not place the appliance near heat sources, like cooking stove, heater or fire, etc. The environment temperature is lower than 45°C, the humidity is under 85%.

Important Safety Instructions

  • Risk of burns! Hot surface! Fat and oil become very hot while grilling and can cause severe burns.
  • Caution! Risk of burns! The grill plates and adjacent metal and plastic become very hot. The grill plates and adjacent metal and plastic parts become very hot. Therefore, use only the designated handle to open and close the grill plates.
  • Do not cover the appliance in operation and keep it away from inflammable objects, e.g. curtains or newspapers or liquids, e.g.alcohol or fuels.
  • This appliance is exclusively meant for private commercial use.
  • This appliance is serving only for the preparation of food.
  • Use the appliance only in a well-ventilated area. Place the appliance on a flat and stable surface.
  • Clean the appliance after each use to avoid infestation with mold fungus or vermin.

Intended use

  • This appliance is intended for professional use.
  • This appliance is designed only for grilling appropriate food products. Any other use may lead to damage to the appliance or personal injury.
  • Operating the appliance for any other purpose shall be deemed a misuse of the device. The user shall be solely liable for improper use of the device.

Hindi Contact Grill
The temperature of the grill plates can be regulated for different cooking requirements. This appliance is mainly used for grilling sandwiches and meat but can also be used for other purposes.

Exterior Structure

  1. Heating indicator
  2. Temperature controller
  3. ON/OFF switch
  4. Housing
  5. Drip tray
  6. Lower grill plate
  7. Opening support system
  8. Upper grill plate
  9. Upper grill plate handle
  10. Rubber feet

Features of Function and Structure

  • The upper and lower grill plates are enameled and are easy to clean.
  • Independent temperature control on the double contact grill is convenient and allows the use of a single grill plate.
  • The internal temperature protector is reliable and safe.
  • The grilling temperature is adjustable.
  • Made of stainless steel and drawer style the dripping tray is also made of stainless steel.
  • Grill is easy to open thanks to the support system.

Operating instructions

  • Before use, make sure the supply voltage match with the rating plate.
  • Plug into the socket & switch on the appliance.
  • Set temperature controller clockwise to the desired temperature. The orange indicator light up.
    The upper and lower grilling plate starts heating up.
  • Temperature can be adjusted depends on different food within 180°C to 250°C.
  • After approx. 8 minutes, swivel the upper grilling plate with the handle.
  • Put some edible oil on the upper & lower grilling plate.
  • Place the food to be grilled on the lower grilling plate and then close the appliance using the handle. Keep an eye on the cooking.
  • When the temperature reaches the setting value, the orange indicator lights off.
  • At the front side of the lower grilling plate, there is the drip tray. The remaining edible oil will flow to the drip tray.
  • Open the appliance by lifting the handle and take away the grilled food.
  • After finish grilling, set the temperature controller to the “OFF” position and unplug the appliance.

Cleaning and Maintenance

Attention! Edible oil remaining on the grill is very hot after use of the appliance.

Risk of Electric Shock!

  • Do not let water or liquids enter the appliance.
  • Always disconnect the power plug before cleaning.

Risk of burns!

  • Make sure the grilling plates cool down before cleaning.
  • ATTENTION! Always unplug the appliance and cool down before cleaning.
  • Clean the appliance after each use.
  • Properly dispose of the oil in the drip tray.
  • Drop a little edible oil on stubborn residues on the grill plates and let these soak for approx. 20 minutes.
  • Wipe the grill plates and the housing with a slightly damp cloth.
  • Avoid strong cleaning agents or scouring pads as these may damage the grilling plates corrode the plastic.
  • Keep the appliance in a clean and dry location, away from direct sunlight.
  • Keep the appliance out of reach of the children.

Transportation and Storage

  • Please handle with care during transport, never transport or store the appliance upside down or on its sides. This may cause damage to the appliance.
  • When storing the appliance, make sure the storage space is ventilated and that there are no corrosives near the appliance.
  • Keep the packaging so you can properly store the appliance when it is not used for an extended period of time.


Problems Causes Solutions
1. Heating plates are not heated after the appliance turn on. 1.If the thermostat is defective the orange heating indicator would not be illuminated.
2.At least one of the heating elements is burned.
3.If the Hi-limiter is triggered the orange indicator would be off.
1.Contact supplier for repair
2.Contact supplier for repair
3.There is a reset rod on the bottom of the appliance. There is no need to open the appliance.
2. Temperature controller has no function. The temperature controller is defective Contact supplier for repair
3. The indicator does not light up. The indicator is broken. If the indicator is broken you don’t need to replace the thermostat but you should contact the supplier.

The aforementioned troubles are just for reference. If any fault occurs, please cease using and contact the supplier.


  • Check the operation of the appliance regularly to prevent problems that can cause serious accidents.
  • As soon as you feel the appliance isn’t working correctly or there is a problem, stop using the appliance, shut it off and contact the supplier.

Technical specifications

Model Contact Grill single
lower/upper ribbed
Panini Grill lower/upper ribbed Panini Grill
lower flat/ upper ribbed
Contact Grill double, upper ribbed / lower flat Contact Grill double, lower & upper ribbed
Model HND299609 HND263648 HND298282 HND263815 HND263716
Voltage 240 V- 50 Hz
Power 1800 W 2200 W 2200 W 3000 W 3000 W
Number of
1 1 1 2 2
Temperature range 50-300 °C
Protection class Class I
Water protection class IPX3
Upper grill size 214×214 mm 340×220 mm 340×220 mm 214×214 mm 214×214 mm
Lower grill size 218×230 mm 340×230 mm 340×230 mm 475×230 mm 475×230 mm
Dimensions 310x370x210 mm 430x370x210 mm 430x370x210 mm 570x370x210 mm 570x370x210 mm
Weight (approx.) 14 kg 19 kg 19 kg 27.5 kg 27.5 kg

Remarks: Technical specification is subjected to change without prior notification.

Important notice to UK users
This appliance is fitted with a UK-approved mains plug and a 13A fuse. Should the fuse need to be replaced, an ASTA or BSI-approved BS1362 fuse, rated at 13A must be used. If the plug needs replacing, ensure that the fuse is removed beforehand. Always dispose of defunct plugs and fuses immediately.

Any defect affecting the functionality of the appliance which becomes apparent within one year after purchase will be repaired by free repair or replacement provided the
the appliance has been used and maintained in accordance with the instructions and has not been abused or misused in any way.
Your statutory rights are not affected. If the appliance is claimed under warranty, a state where and when it was purchased and include proof of purchase (e.g. receipt).
In line with our policy of continuous product development, we reserve the right to change the product, packaging, and documentation specifications without notice.

Discarding & Environment
When decommissioning the appliance, the product must not be disposed of with other household waste.
Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point.
Failure to follow this rule may be penalized in accordance with applicable regulations on waste disposal. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural re- sources and ensure that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste for recycling, please contact your local waste collection company. The manufacturers and importers do not take responsibility for recycling, treatment, and ecological disposal, either directly or through a public system.

Manufacturer: Hendi B.V.
Innovatielaan 6
6745 XW De Klomp, The Netherlands
Tel: +31 317 681 040
Email: [email protected]

Importer: Neville UK PLC
Unit 6, Viking Way. Erith, Kent.
DA8 1EW, England

Hendi HK Ltd.
1208, 12/F, Exchange Tower
33 Wang Chiu Road, Kowloon Bay, Hong Kong
Tel: +852 2154 2618
Email: [email protected]

Find Hendi on internet:

– Changes, printing and typesetting errors reserved.
© 2021 Hendi B.V. De Klomp – The Netherlands

Ver: 15-04-2021

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