Manufactured by Hunter
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TROUBLESHOOTING
1. My display will not come on.
- Check batteries and battery connections.
- Reset the thermostat.
2. The auto fan feature will not operate properly.
- Remove the thermostat from the wall plate and set the HG/ HE switch to the correct position.
3. My display is erratic.
- Reset the thermostat and reprogram your settings.
4. The program will not change at my desired setting.
- Check that the time is set properly to AM or PM.
- Make sure the thermostat is not in permanent override mode.
- Check that the day setting is correct.
5. My heating or cooling will not turn on or off.
- Check the Heat/Cool function switch to ensure it is set to the desired position.
- Wait. There may be as much as a 4-minute delay before the system turns on or off to protect the compressor.
- Check the circuit breakers and switches to ensure there is enough power to the system.
- Replace the batteries.
- If applicable, make sure the furnace blower door is closed properly.
- If your system has 4 wires, ensure the jumper wire is installed between the RC and RH terminals.
6. The display will come on, but it will not stay illuminated.
- Replace batteries.
7. My system continues to operate when the thermostat is in the off position.
- Replace unit.
8. The LCD screen permanently reads HI, LO, or ERR.
- Replace unit.
Can I just call someone?
Sure. Our Technical Support Group is available from 8 am to 5 pm CST. They may be reached toll-free at 1-888-830-1326.