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Bissell 1700/1701 Series Powerforce Helix Vacuum Manual


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Replace the Brush and Belt

  1. Unplug vacuum, turn over and unscrew Philips head screws to remove bottom cover. Model 1700 has 5 screws and model 1701 has 6 screws.
    Removing the brush
  2. Lift roller straight out. If the belt is not broken, remove roller from inside of the looped belt.
    Lifting the brush
  3. Replace brush roll and belt by looping the belt over motor shaft and brush roll. Line up the end caps and pull the brush forward into place, stretching the belt. Replace cover and screws.
    Pulling the belt out

Clearing a Clog

  1. Remove the hose from the back of the vacuum by twisting it to the left. Remove any debris that may have gotten clogged.
    Removing the hose from the rear
  2. Check the foot hose on the back of your vacuum down towards the bottom. If necessary, remove the screw from the foot hose and check for clogs.
    Remove this screw if needed
  3. Check the air passageway on the bottom of your vacuum. Remove the bottom cover and the brush. Remove any debris.
    Removing the bottom cover and getting to trapped debris

Troubleshooting

Warning icon

WARNING: To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem Possible causes Remedies
Vacuum cleaner won’t run Power cord not plugged in Check electrical plug
Blown fuse/tripped breaker Check/replace fuse or reset breaker
Vacuum cleaner won’t pick up dirt Dirt container is full Empty dirt container
Filter dirty Check, remove debris or clean
Hose not secure Check to be sure hose is snapped into place at both ends
Dirt container not in place Remove dirt container and secure into place, making sure you hear a click
Vacuum path clogged Visually check air passageway, hose inlet, and hose for anything that might be obstructing the vacuum path. Carefully remove blockage.
Rotating power brush drive belt broken Replace drive belt
Drive belt stretched Check drive belt area and remove obstructions. Replace drive belt if necessary
Floor brush bristles worn Replace floor brush
Floor brush jammed Remove floor brush and clean debris from brush and ends. Check drive belt for any damage


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