Troubleshooting
This guide has everything you need to get ready for first use, including setting up, using and maintaining your machine, but online you’ll find additional resources like tips and troubleshooting, videos, product registration, parts, and more.
Warranty
1-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.
FAQs
What’s in the box?
Nozzle
will it suck water from wet carpet?
Carpet cleaning machines are designed to suck water out of wet carpet. That’s how they work–they put water with cleaning fluid into the rug and then they suck it back out.
can this machine be used for all kinds of carpet?
Yes, it’s very nice
does the brush roll come off for cleaning?
Yes the brush roll comes off you just have to unscrew a few screws to get to it. Super simple
Can you clean a sofa with this
It does not have a separate hand tool to clean furniture or stairs. It’s an upright cleaner with no attachments. You can try to clean furniture with it, but it would be awkward.
How much does it weigh,?
This machine is 12 lbs.
Does it have a hose for cleaning upholstery?
Yes it does. Mine came with a hose that can be used for upholstery.
How does it clean stairs?
Good
Belt replacement for model 2806?
The belt for model 2806 is BISSELL part number 1606428.
the handle comes off while using I’m very disappointed with this product. Makes it hard to use it if the handle can’t stay on.
This shouldn’t be happening. Please reach out to us for help at https://support.bissell.com/.
Does this coming with ckeaning solution?
Yes , it does ! It comes with a small bottle .
How do I know if my vacuum cleaner is damaged?
Look for the following:
If the vacuum cleaner is damaged, the motor may not work. • If the vacuum cleaner is damaged, the cord may not be attached properly. • If the vacuum cleaner is damaged, the cord may be frayed or damaged. • If the vacuum cleaner is damaged, the electrical wire may be exposed. • If the vacuum cleaner is damaged, it may have a bad smell. • If the vacuum cleaner is damaged, it may smoke.
If the vacuum cleaner is damaged, it may have sparks or flames coming out of it. IMPORTANT SAFETY INSTRUCTIONS (cont.) WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY Do not use an extension cord with this appliance. Use only 3-wire extension cords having 3-prong grounding plugs and 3-pole receptacles that accept the plug on this appliance. Do not use with a 2-pronged extension cord unless you can plug into a 3-pole receptacle. Do not use an extension cord with a 2-pronged adapter. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing. Use indoors only. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not use for any purpose other than described in this user guide. Use only manufacturer’s recommended attachments. Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center . Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners . Do not run appliance over cord . Keep cord away from heated surfaces . Do not unplug by pulling on cord . To unplug , grasp the plug , not the cord . Do not handle plug or appliance with wet hands . Do not carry the appliance while in use . Do not unplug by pulling on cord . To unplug , grasp the plug , not the cord .
How long does the turboclean powerbrush take to dry?
Not long if you use fans & open windows to help dry. Make sure you pull the dirty water into the tank.
How long is the power cord
Over 12 foot
Does bissell turboclean powerbrush pet carpet cleaner, 2987,green/ black have the express clean feature? if not how long does it take to dry?
No it doesnt have that feature but if you extract as much water and solution as you can ,it dries pretty quickly .
Does this come with any attachments to clean upholstery, stairs, etc?
No it doesn’t have attachments, might be best to contact Bissell to find out if they even have attachments for it.